Laura grew up in the shadow of deindustrialisation. Raised in a coal mining village in South Yorkshire, she witnessed first-hand how progress for some meant devastation for many. That early understanding of inequality and its deep social consequences shaped the trajectory of her career—and the powerful insights she shares today.

The Legacy We Haven’t Escaped: Outdated Organisational Thinking

From the late 19th century onwards, thinkers like Frederick Taylor and Max Weber helped craft the management models still dominating companies today:

• 📚 Scientific Management: Maximise efficiency by turning organisations into tightly-controlled machines.

• 🏢 Bureaucratic Structures: Standardise processes, create rigid hierarchies, and define success through productivity and control.

At the time, these ideas revolutionised business. But in today’s world, trying to solve systemic sustainability challenges with “scientific management” principles is like trying to fix a spaceship with Victorian plumbing.

“We’re using outdated ways of working to try and solve challenges that have never been solved before.”

The sustainability issues we face require creativity, imagination, and dynamic thinking—not rigid hierarchy and departmental silos.

Why Compliance Alone Won’t Save Us

Laura is clear: compliance is essential—but it’s not the end goal.

“We can’t compliance our way out of this.”

Organisations have rightly focused on building robust sustainability reporting, frameworks, and compliance mechanisms. But in doing so, many have squeezed out the very things that drive genuine change: innovation, experimentation, and human creativity.

Without making space for new thinking, compliance risks becoming a comfort blanket that lulls organisations into a false sense of progress.

Introducing the ‘Now Work’ Philosophy

Frustrated by outdated structures, Laura founded The Now Work, a new kind of business designed around modern sustainability needs.

Here’s what makes it different:

• 🌍 2,000-strong global network of sustainability experts across strategy, carbon accounting, creative storytelling, science, and systems thinking.

• 🚀 Flexible talent models: helping businesses “rent, borrow, or share” sustainability expertise.

• 🛠️ Built for agility, creativity, and real transformation—not just reporting and box-ticking.

It’s a glimpse into the future of organisational design: porous, flexible, human-centred, and impact-driven.

Rethinking Power: Why Shared Value Networks Matter

Laura also discussed the concept of Shared Value Networks (SVNs)—a radical rethink of how organisations could be structured.

Instead of all decision-making power sitting at the centre, SVNs operate at the edges, connecting companies with external stakeholders: NGOs, educators, citizens, and others. This creates a decentralised web of knowledge, co-creation, and collective intelligence.

Key ideas:

• ✨ Impact Coordinators: New leadership roles managing the interconnected networks.

• 🌱 Organic structures, intentionally designed for creativity and adaptability.

• 🤝 Genuine collaboration with external voices, not just tokenistic advisory boards.

Laura believes models like SVNs can unlock the creativity and stakeholder engagement needed for real systemic change.

“We need space for creativity. We’re not going to solve these challenges by staying rigidly inside traditional structures.”

The Real Risk: Losing the Next Generation

One of Laura’s most powerful warnings? That by focusing too much on compliance, companies risk discouraging the next wave of sustainability talent.

If the sustainability profession becomes seen as purely technical and compliance-led, we will miss out on the creative, passionate innovators needed to lead true transformation.

Laura’s Magic Wand: Tackling Wealth Inequality

If given a magic wand to change one thing in business, Laura’s choice was clear:

“I want businesses to take rising wealth inequality seriously. Without tackling inequality, we won’t build a society capable of creating a better future.”

Business can’t exist in a vacuum. A sustainable economy is impossible without social justice.

Final Thoughts: Building the Businesses We Need

Laura’s message is both a challenge and an opportunity:

• 🌟 Redesign your structures.

• 🌟 Build spaces for creativity.

• 🌟 Connect beyond your walls.

• 🌟 Tackle social issues, not just environmental ones.

In short: Stop trying to save the world with broken models.

In this episode of The Responsible Edge, Tozama joins host Charlie Martin to share her deeply personal and professional journey—from becoming a mother at 15 and putting herself through university, to leading sustainability for some of South Africa’s biggest companies. But this isn’t just a story of corporate ESG frameworks—it’s about how self-sufficiency and environmental stewardship can be taught, lived, and scaled to create true change.

🌍 Sustainability as Survival: Lessons from the Eastern Cape

Raised in the rural Eastern Cape, Tozama grew up in a household where sustainability wasn’t a lifestyle trend—it was survival.

“My mum would insist on a vegetable garden, on collecting rainwater, and on sorting waste… She didn’t know she was teaching ESG. It was just how we got by.”

After becoming a mother at 15, Tozama defied societal expectations by putting herself through university, working two jobs, and later funding her siblings’ education. This drive—to move beyond poverty—ultimately led her into corporate sustainability roles at organisations like Eskom and Lonmin, where she connected her upbringing with the professional world of ESG.

💡 Turning ESG from Buzzword to Behaviour

Tozama’s lightbulb moment came when she realised that the same sustainability habits she’d learned at home could be applied in boardrooms, communities, and entire industries.

“At first, ESG was just a buzzword. But when I looked closely, I realised—this is what we’ve been doing all along.”

In roles that spanned community development, local economic empowerment, and corporate sustainability compliance, she witnessed the direct link between environmental awareness and social mobility—particularly in mining communities where pollution, poverty, and unemployment intersect.

🧑‍🌾 Community Power: Farming, Waste & the Value of Self-Sufficiency

Tozama’s ethos is clear: when individuals take control of their resources, they unlock resilience—not just for themselves, but for entire communities.

“If you recycle your water, grow your own vegetables, and collect your own eggs, you don’t just reduce waste—you build dignity and independence.”

Through initiatives that encouraged schools to grow their own food and reuse recycled water, she saw how sustainability could alleviate poverty and empower marginalised groups.

🌱 The Kids Are the Key: Building a Climate-Conscious Generation

A key theme from the show—and the accompanying Vox article discussed—was the power of early intervention.

In South Africa’s Western Cape, the Climate Change Champs programme is teaching children to see environmental responsibility not just as a duty, but as an opportunity. From medicinal plants to waste recycling, these young minds are already identifying as future climate scientists and entrepreneurs.

“We need to start them young. Because when a child knows their waste has value, they’ll change their household, their school, their entire community.”

Tozama envisions a future where sustainability is taught alongside literacy and numeracy—and where children from rural communities can become green economy leaders.

🚨 Class & Climate: The Realities of Environmentalism in South Africa

One of the most powerful takeaways from the episode is Tozama’s breakdown of how environmentalism is perceived across different socio-economic groups in South Africa:

• For those in survival mode, sustainability feels like a luxury.

• For those in stable jobs, it’s about resource efficiency—saving water and lowering bills.

• For the wealthy, it’s something they often outsource.

This class-based perspective is critical in designing policies and funding strategies that are truly inclusive.

🤝 What Role Should the Global North Play?

The episode also tackled the often-uncomfortable question of how European or Global North institutions support sustainability efforts in the Global South.

Tozama’s view?

“If there’s someone willing to fund people becoming self-sustaining—who’s not trying to give handouts but to enable long-term change—that’s incredibly valuable. Especially in our villages, where poverty is visible in the air.”

But she’s also clear: support must be led by local insight, not imposed from afar.

✨ Magic Wand Moment: Make Ethics a Contractual Obligation

If handed a magic wand, Tozama would instil one change in the commercial world:

“Less greed, more compliance. If companies simply did what they committed to do—built the schools, delivered the jobs, protected the water—they would change lives.”

Her call is a potent reminder: ESG must be more than promises on paper. It must be monitored, enforced, and lived—especially in communities where corporate behaviour can make or break futures.

Final Thoughts

Tozama’s story is not just inspiring—it’s instructional.

It shows that real sustainability isn’t imposed from boardrooms or think tanks. It’s grown in vegetable gardens. It’s felt in the weight of a water bucket. It’s taught to children who turn recycling into purpose.

When ESG is grounded in personal experience and community wisdom, it becomes more than policy. It becomes a movement.