When Leadership Defines the Job as Output, Ethics Disappears

Episode 153 | 30.3.2026

When Leadership Defines the Job as Output, Ethics Disappears

Pablo Lloyd OBE argues that ethics fails not from neglect but from how leaders frame decisions under pressure.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

The problem is misdiagnosed

Leaders say they lack time for ethics.

This is the wrong diagnosis.

The constraint is not time. It is definition. Leadership is defined as output delivery. Targets, metrics, throughput. In that definition, ethics has no role. It becomes optional. Then it disappears at the moment it is needed.

This is predictable. Not accidental.

Ethics fails because it is treated as an add-on to a system already operating at capacity.

ย 

The operating environment

The context reinforces this failure.

Trust is falling. Two thirds of people believe business leaders mislead. At the same time, information has become unstable. AI increases volume while reducing certainty.

Leaders are now responsible for decisions and for the credibility of the information surrounding them.

This increases pressure. It does not create space.

ย 

Formation under pressure

Pablo’s experience is not theoretical. He spent close to twenty years as a chief executive. Before that, he trained as a chartered accountant and held senior finance roles.

He describes leadership conditions directly. โ€œAbove a certain speedโ€ฆ the world is coming at you.โ€

This is the real setting of ethical choice. High velocity. Limited time. Consequences unfolding in parallel.

Any approach to ethics that assumes reflection outside this environment will fail.

ย 

The reframing

The key move is simple but non-obvious.

Ethics is not additional work. It is a way of making decisions.

Pablo states it clearly. โ€œThatโ€™s not the message at all.โ€

The alternative framing is this. Ethics acts as a filter. It reduces the decision space. It does not expand it.

โ€œI supposeโ€ฆ this is actually a tool to help the stress become bearable.โ€

This is the crux. Leaders assume ethics adds complexity. In practice, it can remove it.

ย 

The mechanism

Without ethics, decisions are evaluated on financial logic alone. Cost, benefit, risk.

This creates a wide solution space. Many options remain viable. Trade-offs are unresolved. Pressure accumulates.

With ethics, a second constraint is introduced. โ€œWhatโ€™s the right thing to do?โ€

This eliminates options early. Some choices are no longer available. The solution space narrows.

Narrowing the space reduces cognitive load. It also clarifies accountability.

This is not moral positioning. It is functional.

ย 

The friction

The constraint introduces a different problem.

Ethics is not uniform. โ€œThe ethics is in the eyeโ€ฆ of the beholder.โ€

Different leaders will draw different boundaries. This creates disagreement.

The organisation must now manage two types of complexity. External complexity from markets and technology. Internal complexity from competing ethical interpretations.

There is no stable equilibrium.

ย 

The real choice

Leaders operate between two models.

In the first, leadership is execution. A โ€œhuman doingโ€ focused on output. Ethics is deferred because it has no defined place.

In the second, leadership includes judgement. A โ€œhuman beingโ€ with purpose embedded in decisions. Ethics is present because it is part of the decision rule.

The external pressure is identical in both models.

Only the internal definition changes.

ย 

Closing

Ethics does not fail because leaders ignore it.

It fails because the system they operate in has no slot for it.

Redefine the role, and ethics becomes usable.

Do not, and it will remain a cost that is never paid.

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When Certification Becomes a Substitute for Stewardship

Episode 149 | 2.3.2026

When Certification Becomes a Substitute for Stewardship

Pooran Desai, founder of OnePlanet.com, argues that sustainability standards often entrench siloed thinking and mistake compliance for systemic change.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

The promise of proof

Sustainability standards are designed to reassure. They translate environmental and social ambition into measurable criteria. They produce certificates, benchmarks and case studies.

An article by ISEAL, How are sustainability standards driving real world change?, assembles evidence in their favour. It cites modest income increases for small producers within certification schemes. It points to export gains in lower-income countries. It highlights improved carbon management among certified cocoa farmers in Ghana and biodiversity gains under forest certification systems.

The conclusion is measured. Standards are not sufficient alone, but they should be strengthened.

Pooran sees the problem differently. For him, the core issue is not weak standards. It is the belief that standards can deliver transformation.

ย 

A systems founder shaped by science

Pooran is the founder of OnePlanet.com, a digital platform built to help governments and organisations map the interconnected effects of their decisions.

His career spans neuroscience, sustainable forestry, real estate development and the creation of the One Planet Living framework, which informed early proposals for the UN Sustainable Development Goals.

Pooran describes sustainability as grounded in a basic recognition: โ€œeverything is interconnected.โ€ Silos, he argues, exist in organisations and in minds. โ€œThose silos do not exist out there.โ€

Most institutions manage sustainability through conventional databases structured in rows and columns. OnePlanet.com instead uses graph database architecture, organising information by relationships rather than categories. Policies are broken into โ€œoutcomes, actions, indicators,โ€ then linked across departments and sectors. Overlaps, conflicts and shared goals become visible.

The premise is operational rather than rhetorical. If sustainability is about interdependence, the underlying data structure must reflect it.

ย 

The certification encounter

Pooranโ€™s scepticism toward standards is rooted in experience.

In the 1990s, he co-founded sustainable forestry enterprises in the UK. The model reintroduced traditional coppice woodland management, regenerating habitats while replacing unsustainable imports. The business developed a distributed production network, supplying local retailers.

When major customers required Forest Stewardship Council certification, the company complied. The process, he says, was โ€œan absolute nightmare.โ€

Certification increased bureaucracy and cost. More critically, it displaced tacit knowledge. Graduate auditors assessed third- and fourth-generation woodland workers who โ€œlived it, they breathed it, they smelt it.โ€

Of the auditors, Pooran says: โ€œYouโ€™ve got nowhere near their knowledge and understanding.โ€

Authority shifted from practitioner to certifier. Box-ticking became proof of sustainability.

For Pooran, this inversion exposed a structural risk. Compliance frameworks can narrow attention to what is measured. What falls outside the checklist is discounted.

ย 

Evidence and its blind spots

The ISEAL article relies on evidence of measurable gains. Pooran does not dismiss those gains. He questions the framing.

โ€œEvidence is only what you look for,โ€ he says.

Evidence, by definition, reflects past measurement. It captures selected variables. In agriculture, yield increased under intensive methods. Soil degradation, biodiversity loss and nutrient decline were not initially part of the evidence base. They appeared later as โ€œside effects.โ€

For Pooran, they are not side effects. They are effects that were excluded from focus.

He argues for policy that is โ€œevidence informedโ€ rather than evidence led. Evidence can guide. It cannot define the future. Driving forward by metrics alone risks managing spreadsheets rather than reality.

ย 

Standards as floor, not frontier

Pooran does not call for the abolition of standards. He assigns them a narrow role.

โ€œRegs for the dregs,โ€ he says, summarising his position with deliberate bluntness.

Standards should prevent the worst practices. They should set a minimum floor. They should not be treated as markers of leadership or innovation.

The danger arises when certification is equated with excellence. Once a badge signals responsibility, incentives shift toward maintaining compliance rather than pursuing structural change.

In his words, it becomes โ€œa promotion of those people who have ticked those boxes as leaders.โ€

He extends this concern to ESG and corporate certification schemes more broadly. When legitimacy depends on meeting predefined metrics, the conversation narrows. Authenticity gives way to optimisation.

ย 

The question of corporate purpose

At root, Pooran sees the problem as one of governance rather than disclosure.

He traces a shift from nineteenth-century public benefit incorporation toward twentieth-century shareholder primacy. The latter, in his view, distorts incentives. Standards then attempt to correct outcomes without addressing underlying purpose.

If he could alter one feature of the commercial system, it would be this hierarchy of obligation.

Corporate primacy, he argues, should rest with โ€œhuman and planetary health,โ€ not solely shareholder return.

Standards might still exist in that world. But they would operate as guardrails, not proof of virtue.

ย 

Control and complexity

Sustainability standards offer clarity in a complex system. They translate ambition into rules and outcomes into metrics. They create comparability.

Pooran questions whether that clarity is illusory.

If sustainability requires an understanding of interconnectedness, then narrow certification may simplify what cannot be simplified. Systems resist reduction. Interdependence does not fit neatly into a checklist.

The tension remains unresolved. Markets seek certainty. Ecologies operate in relationships.

Standards can measure performance. They cannot, on their own, change the logic of the system being measured.

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Boards Say Theyโ€™re Prepared for a Cyber Attack. The Evidence Suggests Otherwise

Episode 146 | 11.2.2026

Boards Say Theyโ€™re Prepared for a Cyber Attack. The Evidence Suggests Otherwise

Joseph Hubback on executive complacency, asset-based protection, and why resilience must be agreed before crisis strikes.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

Confidence in the Face of Weekly Attacks

Cyber attacks are no longer exceptional events. They are operational realities. Ransomware halts systems. Data breaches expose customers. Supply chains stall.

Yet most boards remain confident.

Joseph Hubback, Advisory Partner and CISO at Elixirr, reviewed research across roughly 1,000 companies. Ninety-four percent of boards said they felt comfortable with their security posture.

The statistic sits uneasily alongside the frequency of disruption.

โ€œWhen the attack happens, the CISO will do all they can,โ€ Joseph says, โ€œbut itโ€™s the CEO and the executives that will be in the limelight.โ€

Cyber security, in that moment, becomes executive.

The issue is not whether frameworks exist. It is whether leadership understands what is truly at risk.

ย 

From Industrial Engineering to Cyber Governance

Joseph did not begin in cyber.

He started as an engineer, building chemical factories at ICI Plc. He later moved into commercial and strategic roles before becoming a partner at McKinsey & Company.

Security entered his career through client work in the late 2000s. It remained.

Today, at Elixirr, he advises clients globally while also serving internally as CISO. The combination keeps him close to both governance questions and operational exposure.

ย 

The Conversation Has Not Moved On

Executives often repeat that cyber security is no longer just a technical issue. It is a people issue. A leadership issue.

Joseph questions the novelty of that claim.

โ€œFifteen years ago we were talking about it as a people issue as much as anything else.โ€

In his view, the language has evolved without changing behaviour. Compliance frameworks have expanded. Certifications are widely pursued. Audit outcomes provide reassurance.

But attackers do not target frameworks. They target value.

The repetition of the insight has not produced structural change.

ย 

From Compliance to Asset Protection

Joseph believes education efforts are often misdirected.

Organisations train employees to recognise phishing emails and suspicious links. Attack techniques evolve constantly. The training ages quickly.

He proposes a simpler foundation: define the assets.

In the physical world, people instinctively protect wallets and keys. In the digital world, identity, data, intellectual property and operational systems carry equivalent weight. Yet many leadership teams have not clearly defined what must be protected first.

โ€œIf you explain to people what it is that is now important for them to protect,โ€ Joseph says, behaviour changes.

At board level, this means identifying the value streams that generate revenue. Which digital systems enable trading. Which processes, if interrupted, would damage trust or liquidity.

In one client example, business leaders and security teams mapped these value streams together. The dynamic shifted. Security ceased to be viewed as โ€œthe department that says noโ€ and became aligned with protecting continuity.

The conversation moved from standards to survival.

ย 

Comfort and Exposure

The 94 percent confidence figure remains central.

Boards often equate completed controls with resilience. Certifications and dashboards provide comfort.

Yet when an attack occurs, decisions escalate immediately.

Do we shut systems down.
Who do we inform first.
How do we communicate with customers.
How do we coordinate employees across regions.

โ€œIt becomes a collective exercise,โ€ Joseph says. โ€œWhen an attack happens, youโ€™ll all be involved.โ€

The exposure is visible. Accountability shifts to the executive team.

Confidence, in that moment, is tested.

ย 

From Collaboration to Commitment

Collaboration is frequently cited as the solution.

Industry forums convene. Information is shared. Best practice circulates.

Joseph supports information exchange. He questions whether it goes far enough.

He points to the response following the NotPetya attack on DLA Piper. Clients and competitors provided practical support. Capacity was shared. Documentation was restored. Recovery depended on those relationships.

That cooperation was operational.

Joseph argues that organisations should define such arrangements in advance. Who provides temporary infrastructure. Who safeguards data copies. How supply chains will respond if one party is incapacitated.

Without defined commitments, resilience relies on goodwill.

The distinction is subtle but material. Discussion is not the same as agreement.

ย 

Urgency After the Breach

Joseph has observed a pattern.

Following a significant attack, executive attention intensifies. Investment rises. Governance improves. The urgency lasts three to four years.

Then it fades.

Digital transformation, however, continues to expand exposure. Cloud infrastructure grows. Systems integrate further. Ecosystems interconnect.

Risk compounds faster than memory.

Cyber security, Joseph argues, is not primarily a technology problem. It is a governance question.

โ€œWhen the attack happens,โ€ he says, โ€œitโ€™s the CEO and the executives that will be in the limelight.โ€

Preparation is quiet. The breach is public.

The distance between those two moments is leadership.

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When Leadership Mistakes Motion for Progress

Episode 144 | 26.1.2026

When Leadership Mistakes Motion for Progress

John Oโ€™Brien MBE reflects on why modern organisations struggle to stop projects, and what responsible leadership requires instead.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

โ€‹Scene and Context

Many organisations are busy without being effective. Projects multiply, initiatives overlap, and leaders spend increasing time maintaining activity rather than assessing whether it still serves a clear aim. The result is rarely failure. More often, it is a slow dilution of attention.

John describes this as a leadership problem rather than a structural one. In his view, organisations now operate in conditions that reward visibility and speed over judgment.

Quarterly cycles, constant commentary, and social media noise all push leaders toward doing more, not deciding better.

What suffers is focus. Projects continue not because they work, but because stopping them feels harder than starting something new.

ย 

Early discipline and formation

Johnโ€™s understanding of leadership did not come from business school. He grew up in rural Shropshire, entered work through retail banking, and then chose to become an infantry officer. For ten years, he served in the army, operating in situations where decisions had immediate consequences for others.

That experience shaped his view of responsibility.

Leadership, he learned, was not about visibility or personal advancement, but about making clear decisions under pressure and being accountable for their outcomes.

Those lessons stayed with him as he moved into work at the intersection of business, government, and civil society, including a decade working with the then Prince of Wales, now King Charles III, on programmes linking business leadership to social and environmental concerns.

ย 

Accumulating experience across systems

Over the next three decades, John moved between roles that rarely sit together on a conventional career path. He led non-profit initiatives, built his own advisory business, and later became EMEA managing partner at Omnicom.

Rather than specialising in one sector, he accumulated exposure to how decisions are made across different systems. He worked with large corporations, charities, public bodies, and founders.

Over time, a pattern became clear to him. Activity was often mistaken for progress.

Organisations launched initiatives that looked responsible or innovative but sat alongside incentives that rewarded entirely different behaviour. In those moments, John became increasingly sceptical of programmes that existed at the margins rather than shaping core decisions.

ย 

Founding Anthropy

The pandemic sharpened that scepticism. Watching the strain placed on Britainโ€™s social and economic fabric, John became concerned about how leaders were thinking about recovery and long-term direction.

In response, he founded Anthropy. Anthropy was conceived not as a conference business, but as a national leadership gathering focused on Britainโ€™s long-term future. It brings together leaders from business, government, civil society, and younger generations.

The gathering takes place at the Eden Project, with sessions held inside the biomes rather than traditional conference spaces.

The environment is deliberate. It slows the pace and changes how conversations unfold.

Anthropy now involves thousands of participants, hundreds of speakers, and a significant emerging leaders programme for those aged eighteen to thirty. John describes this group as one of the most serious and hopeful aspects of the gathering.

ย 

The difficulty of stopping

John is clear that leadership failure rarely comes from backing the wrong idea. It more often comes from not knowing when to stop.

He distinguishes between three types of projects. Some succeed clearly. Some fail visibly.

The hardest are those that sit in the middle, producing just enough activity to justify their continuation without delivering meaningful results.

In his own career, John describes initiatives he allowed to fade once it became clear they would not deliver the collective impact he had hoped for. Ending them was not dramatic. It required detachment rather than urgency.

He notes that organisations routinely apply sell-by dates to products but almost never to internal initiatives. Without agreed endpoints, projects persist through habit and emotional attachment rather than relevance.

ย 

Purpose as a practical filter

For John, purpose is not a slogan or a communications device. It is a tool for decision-making.

When an organisation is clear about why it exists, decisions become simpler. Opportunities that sit outside that purpose can be declined without debate. Authority can be delegated because people understand the criteria behind decisions.

He contrasts this with organisations where purpose is displayed everywhere but shapes nothing.

In those cases, slogans coexist with incentives that reward contradictory behaviour. The result is not cynicism, but underperformance.

Employees can work without clarity. They work better with it. Purpose, when taken seriously, reduces distraction and narrows focus.

ย 

The unresolved tension

Despite progress in how organisations talk about responsibility, John remains concerned about short-termism. Quarterly reporting, constant media cycles, and performative leadership push decision-making toward immediacy rather than durability.

He believes this is as much a cultural issue as an economic one. Leaders are rewarded for speed, reaction, and visibility.

Maturity and restraint receive less attention.

Yet he remains optimistic. Through Anthropyโ€™s emerging leaders programme, John sees younger leaders already practising a slower, more deliberate form of leadership. They are less interested in performance and more concerned with consequence.

ย 

Closing reflection

Modern organisations are not short of ideas. They are short of judgment.

Responsible leadership, in Johnโ€™s view, requires fewer initiatives, clearer decisions, and the discipline to stop.

In an environment that rewards noise, responsibility may begin with restraint.

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Why AI Can Speed Up Hiring but Still Miss the Right Leader

Episode 143 | 19.1.2026

Why AI Can Speed Up Hiring but Still Miss the Right Leader

An executive search founder reflects on AI, food systems, and why human judgment still matters when leadership decisions shape the future of food.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

โ€‹Scene and Context

Executive search is under pressure.

Clients want speed, certainty, and scale. Artificial intelligence promises all three.

In leadership hiring, the stakes are higher than efficiency. Decisions shape culture, strategy, and long-term outcomes. In sectors like food and agriculture, they also shape health and environmental impact.

As AI tools move quickly into recruitment, the question is no longer whether they will be used. The question is where judgment should still sit with people.

ย 

Formation and Origins

Simon Heal did not begin his career in sustainability or food systems. He trained as a computer scientist and spent more than two decades in mainstream executive search, building leadership teams for IT, e-commerce, and fintech businesses. He describes himself as a technologist who moved into people work because he was drawn to detail, pattern, and character rather than sales.

The shift came later. About six years ago, his young son came home from school after watching a documentary on climate change. Simon recalls being asked directly what he was doing to help. The question stayed with him. He began to examine where his skills could have real effect.

โ€œWhat am I really good at?โ€ he remembers asking himself.

The answer was clear. Building teams. Finding leaders. Understanding potential.

ย 

A Turning Point Toward Food Systems

Food and agriculture stood out. Simon grew up in Cheshire, surrounded by farming. His grandfather was a farmer. The industry felt familiar and increasingly urgent. He saw a sector under strain, doing significant harm, but also entering a period of rapid innovation.

Rather than work broadly across the industry, he narrowed his focus. Simon chose to work only with companies aiming to shift outcomes, not simply improve optics. That decision led to the founding of Myco Search, a specialist executive search firm serving food tech, agri-food tech, and food health innovators.

The positioning is deliberate. Candidates know the companies are serious. Founders know the candidates are motivated by impact as well as role.

ย 

The Work He Is Doing Now

Myco Search focuses on leadership and specialist hires in emerging food technologies. Many clients are early-stage or scaling businesses. The work involves risk. Technologies are new. Track records are limited. Commercialisation is uncertain.

Heal is explicit about those realities. His approach is open book. Candidates are told early where the risks sit and what could go wrong.

Founders are asked directly about weaknesses, gaps, and pressure points.

The goal is not to remove uncertainty, but to avoid surprises.

ย 

AI, Recruitment, and the Risk of Repeating the Past

Simon is a long-time user of technology and an advocate for AI used carefully. He sees clear value in using tools to expand research capacity, reduce administrative load, and surface wider pools of candidates.

Where he draws a firm line is judgment.

AI systems learn from historical data. In leadership hiring, that means past profiles, past success, and past patterns. Simon warns that this can quietly reinforce narrow definitions of leadership and filter out potential that does not yet have a record.

โ€œAI is very good at spotting patterns,โ€ he says. โ€œIt cannot spot potential.โ€

In emerging sectors like food tech, that limitation matters. Innovation often comes from people who do not fit existing templates. Over-reliance on automated screening risks narrowing thinking at the moment it needs to widen.

Simon deliberately includes what he calls a wildcard candidate in many shortlists. Someone who does not look right on paper, but shows conviction, learning capacity, and alignment with the mission. Sometimes they are hired. Sometimes they are not. They almost always sharpen decision-making.

ย 

The Tension That Remains

Food businesses remain driven primarily by profit. Simon sees this as the central structural tension. Cheap, damaging food is rewarded. Healthier, lower-impact models struggle for scale.

If he could change one thing, he would reverse the order. Human and planetary health first. Profit second.

He is realistic about constraints. Companies must survive. Investors expect returns. But he believes leadership choices can move systems, especially when capital and talent begin to align with long-term outcomes.

ย 

Closing Reflection

AI will continue to reshape executive search. Simon does not resist that shift.

He argues instead for clarity about where tools end and responsibility begins.

In leadership hiring, judgment remains the work. The cost of getting it wrong is not just commercial. In food systems, it reaches into health, land, and trust.

Speed matters. Empathy matters more.

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Why Hard Experience Is Becoming a Hiring Asset

Episode 141 | 6.1.2026

Why Hard Experience Is Becoming a Hiring Asset

In frontline roles under pressure, some employers are finding that lived hardship translates into better judgment, stronger retention, and calmer service.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

โ€‹Scene and Context

Frontline recruitment has become one of the hardest problems for large employers. Customer-facing roles demand patience, emotional control, and reliability, yet turnover is high and training pipelines are fragile.

Managers report the same pattern. Candidates start, struggle, and leave. The cost is not just financial. Service quality drops, pressure shifts to remaining staff, and trust erodes.

At the same time, thousands of people who want to work remain excluded from hiring processes because they lack stable housing. The two problems are rarely discussed together.

Standing Tall exists precisely at that intersection.

ย 

Formation: Seeing What Others Missed

Christy Acton did not arrive at this work through policy or theory. Before founding Standing Tall, he ran a night shelter in Birmingham.

What struck him was not disengagement, but readiness.

โ€œHalf the people there wanted to work,โ€ he said. โ€œBut no one would give them a chance.โ€

The barrier was structural rather than personal. Without an address, applications stalled. Without income, housing remained out of reach. Christy described it bluntly: โ€œNo job, no home. No home, no job.โ€

What changed his thinking was what happened when that loop was broken. When someone secured work, the effect was immediate. โ€œTheyโ€™d come in at the end of that day transformed,โ€ he said. โ€œYou could see the physical difference of this person feeling valued again.โ€

ย 

Where Employers Started Paying Attention

Standing Tall places people into specific roles where pressure is unavoidable. One of the clearest examples Christy returned to was customer service work at major railway stations.

These are not forgiving environments. Delays, complaints, and public frustration are routine. According to Christy, station managers noticed something unexpected about recruits who had come through homelessness.

โ€œWhen someone comes into the station angry or not in a great state of mind,โ€ he said, โ€œour candidate is able to relate to them and help.โ€

The explanation was not technical skill. It was judgment. โ€œTheyโ€™ve been through some difficult times,โ€ he said. โ€œThey have that emotional intelligence.โ€

For employers, this mattered. โ€œIf theyโ€™re trying to find staff who are going to stay with them for the long term,โ€ Christy said, โ€œtheyโ€™re getting it from Standing Tall.โ€

ย 

Not Charity, Performance

Christy is careful about motivation. He does not present inclusive recruitment as an act of goodwill.

โ€œThe primary decider for them is that they need good staff,โ€ he said. โ€œAnd weโ€™re finding them.โ€

Standing Tallโ€™s model is deliberately narrow. Employers start with one role, one hire. Each person enters work alongside secure housing and twelve months of ongoing support. That stability reduces early drop-out, one of the most expensive failures in frontline recruitment.

Christy described what often follows. โ€œThey go, wow, this is really working,โ€ he said. โ€œAnd then our partnership grows from there.โ€

The social impact is real, but it follows operational success rather than leading it.

ย 

The Limits of the Argument

Christy avoids sweeping claims. Hardship does not automatically produce good employees. Standing Tall only works with people who are ready and motivated.

Nor does he argue that hiring alone can address homelessness. Housing supply and living costs remain structural pressures well beyond any employerโ€™s reach.

What he does argue is specific. When recruitment relies too heavily on conventional signals, employers exclude people who are well suited to the hardest parts of the job.

โ€œHiring changes who is inside the organisation,โ€ he said. โ€œThatโ€™s harder than volunteering. But itโ€™s where the real impact is.โ€

ย 

Closing Reflection

Standing Tallโ€™s work reframes inclusion as a question of judgment rather than virtue.

In frontline roles, where emotional control and resilience matter more than polish, experience can outperform credentials. For employers facing chronic shortages, the most reliable staff may be those who fought hardest to re-enter work.

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