When Reporting Becomes the Job: The Hidden Cost of ESG Compliance

Episode 158 | 4.5.2026

When Reporting Becomes the Job: The Hidden Cost of ESG Compliance

Kelsey Parsons argues that sustainability professionals are being consumed by frameworks that were never designed to create change.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

A Function Under Pressure

The sustainability function inside most organisations is, by now, well established on paper. The titles exist. The reporting cycles run. The frameworks multiply.

What is less visible is the person doing the work.

ESG reporting has expanded substantially over the past decade. So has the expectation that a sustainability professional, often working alone or in a small team, will cover Scope 1 through 3 emissions accounting, CSRD compliance, SBTi alignment, stakeholder engagement, product design review, and internal training. Simultaneously.

What gets lost in that accumulation is harder to measure than a carbon inventory. It is the capacity to think.

Formation and Origins

Kelsey Parsons grew up in Trinidad and Tobago. Her route into sustainability was not straightforwardly professional. She describes a childhood shaped by proximity to nature. “You have to protect what you’ve got around you,” she said.

A love of place preceded the career.

She studied geography and international relations at the University of Plymouth, then completed a master’s in global development and environment at the University of Bristol. Early roles included a media internship focused on climate communication and a student union environment officer position.

She entered corporate sustainability through Gunnebo Entrance Control, serving as sustainability officer and then global sustainability officer across approximately two years. She now consults independently through Weaving Green, working across climate strategy, carbon accounting, and sustainability training.

Kelsey describes her orientation as holistic. “I don’t like to focus just on the environment,” she said.

“I like to know how it’s interconnected into profit and purpose and people.”

That framing has shaped how she reads the condition of the professionals she now advises.

 

The Pattern Nobody Documents

The pattern Kelsey observed inside organisations was consistent. Every in-house sustainability professional, regardless of seniority or stated ambition, eventually ends up doing the same thing.

“Every in-house sustainability person ends up working on some level of reporting,” she said.

The degree varies. The gravitational pull does not.

What the reporting burden produces, over time, is a workforce that is technically busy and strategically constrained. The frameworks expand. The checklists lengthen. The people filling them in are often the same people who were hired to change something.

Kelsey does not frame this as organisational malice. She frames it as structural drift.

Reporting mechanisms created to impose accountability have, in many cases, displaced the work they were designed to support.

The result is what she calls the “alphabet salad situation.” A proliferation of frameworks, each with legitimate origins, creating collectively a compliance burden that consumes more than it produces.

The people carrying that burden are increasingly fatigued. And when they leave, or are cut, the frameworks remain.

 

The Work Today

Kelsey now operates across two distinct practices. Through Weaving Green, she advises organisations on climate strategy and carbon accounting. From April 2026, she has also joined Port of Tyne as Innovation Manager for Energy and Sustainability, focusing on alternative fuels, shore power, and infrastructure readiness in the maritime sector.

Her consulting work has shifted substantially toward training: preparing people within organisations to speak about sustainability clearly and credibly. This is partly a communication problem. It is also a governance problem.

If the people closest to the data cannot explain what it means to the people making decisions, the data does not move anything.

Her Caribbean background informs how she reads different markets. Corporate sustainability in the Caribbean remains at an earlier stage than Europe or North America.

Organisations there are, in her characterisation, “still on the community engagement, sort of planting trees side of things.”

Governments are, in some cases, moving faster than the private sector. She cites Barbados as an example of accelerated energy transition.

The gap between governmental ambition and corporate practice is, she suggests, familiar terrain. She has seen a version of it in Europe too.

What Remains Unresolved

The episode’s underlying question is whether the reporting architecture currently in place is producing anything beyond compliance. Kelsey’s position is careful. She does not dismiss reporting. She argues it will, and should, narrow.

“Reporting will scale down,” she said, “in the sense of we’re not going to ask everything under the sun anymore. We’re going to ask what we need to ask.”

Her expectation is that leaner, more targeted disclosure will eventually feed innovation rather than obstruct it. The data will become credible enough to justify investment decisions.

That is a conditional argument. It depends on reporting becoming better, not merely less. It depends on organisations retaining the people who understand what the data means. And it depends on those people being given something to do with it beyond filling in the next disclosure requirement.

None of those conditions are guaranteed.

The ESG backlash has, in some organisations, accelerated the disposal of sustainability functions. Kelsey observes that organisations that cut their teams have ended up on a different trajectory from those that kept them. The differentiating factor, she suggests, is not regulatory pressure. It is customer behaviour.

The younger consumer cohort is purchasing differently. Whether that demographic shift moves fast enough to offset near-term cost pressure is an open question.

 

A Terminological Proposal

Kelsey’s suggested reform is a linguistic one, and it is more precise than it sounds. She would rename sustainability departments as value-making departments.

“I will scrap sustainability as a word and probably put in value-maker, change-maker, something like that instead.”

The argument is that language shapes what a board hears. A value-making department is, by definition, doing something a chief executive already cares about. A sustainability department is, in many organisations, still heard as the department that handles the thing that used to be called CSR.

Whether renaming a function changes what it is asked to do is genuinely uncertain. The structural incentives do not disappear with the title change. The reporting requirements continue regardless of what the team is called.

What Kelsey is pointing at is a positioning problem. Sustainability, as currently framed in most organisations, sits adjacent to strategy. Her proposition is that it should sit inside it.

The distance between those two positions is not just semantic. It determines whether the people doing the work are consumed by compliance or empowered to change something.

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Construction’s Circular Gap

Episode 157 | 27.4.2026

Construction’s Circular Gap

Amira Damji, a structural engineer, argues that Britain’s built environment cannot be circular while its contracts keep ending.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

Talk and practice

Britain’s construction sector talks confidently about the circular economy. It is less confident about who is accountable once a project changes hands.

Most contracts are designed to end. Responsibility ends with them.

A widely cited industry piece puts the prize for a circular built environment at around £1.5 trillion. The figure assumes materials reused, buildings maintained for longer, waste redirected. It is a systems claim. It requires systems cooperation.

Britain’s contracts do not deliver that. Designers pass the asset to contractors. Contractors pass it to facilities managers. Maintenance lands wherever an asset is owned at the time. At each boundary, a legal duty expires.

This is the gap the conversation returns to.

Engineer by training

Amira read Civil Engineering at Cambridge, graduating with an MEng in 2018. She is chartered with both the Institution of Civil Engineers and the Institution of Structural Engineers.

Before her own practice, she moved through several firms, including AECOM, Walsh Structural and Civil Engineers, Morph Structures, Fairhurst and AMP Structures. Her work has spanned new build and retrofit, from early design through construction.

In May 2025 she founded Additive Sustainability. Its premise is straightforward.

Push materials, embodied carbon and maintenance thinking into the earliest design decisions, rather than leaving them to procurement.

 

A pair of shoes

Amira tells a story about shoes. As a teenager she wore through a pair and left them downstairs to throw away, having already ordered replacements. Her mother intervened and took them to a cobbler.

“It changed the way I thought about everything.”

She had not considered where the shoes were made, nor where they would have gone. A small local skill had extended their life. Construction, she argues, has the same blind spot writ large. Every project is treated as a blank canvas. Existing stock is framed as constraint.

“What do we perceive as valuable?”

Heritage or worn. Vintage or old. The commercial case for reuse rests on which word applies.

 

Thinking moved upstream

Additive Sustainability works to move structural and material decisions to the front of projects. By the time most designs are fixed, the embodied carbon is already committed.

The practice assesses existing buildings for continued use. It advises on extending the life of assets rather than replacing them. It specifies reclaimed or low carbon materials. It sets carbon budgets within which contractors must procure.

It also redirects physical stock, including timber, steel and concrete, from sites being stripped out to sites that can use them.

Amira prefers the phrase asset maintenance to circular economy.

An asset, in her framing, is something that yields future value, requires upkeep, and has stakeholders who use it.

The language matters. It turns a building from a finished deliverable into a continuing obligation.

Where contracts end

The obligation has no contractual home.

“I’ve not really worked on a project where we are looking at maintenance and repair.”

Construction contracts terminate at defined handover points. The designer’s duty ends. The contractor’s duty ends. A facilities manager’s duty begins. None of these parties carries a financial stake in what happens across a building’s full life.

Circularity requires that stake.

“Someone’s contract ends and someone’s contract begins.”

The larger contractors do this better, she says. They are resourced for it. They staff sustainability teams. They win regulated work that mandates it.

“The bigger players are doing it better.” They are, she adds, because they have to.

Smaller firms face different economics. Their clients do not demand circular methods. Their contracts do not price them. Voluntary adoption is limited.

“If it’s an option, people aren’t going to do it.”

There is also the cost asymmetry. Reclaimed and recycled materials tend to cost more than virgin supply. Procurement logic weighted to the short term will keep choosing virgin material until that calculation changes. Incentives, she suggests, work better than penalties within existing contract cultures. A VAT cut on reclaimed material would help. It would not suffice.

Then there is the short termism of the wider framework. Circularity is a long horizon bet. Listed developers are not. When put to her that shareholder pressure actively rewards building for short lifespans, she does not disagree.

“Unfortunately, I have to largely agree with what you said.”

 

A question of responsibility

Given one intervention, Amira returned to accountability. Designers, she said, should remain responsible for the buildings they designed long after handover. Producers should be responsible for what happens to materials at end of life.

“We have responsibility of the end of life.”

The current system is organised to do the opposite. It releases every party from the asset as their contract closes. This is not an oversight. It is a feature of how the sector is priced, contracted and financed.

Whether it changes depends on contract design, tax treatment, client demand and the allocation of capital. None of those levers sits with a structural engineer. They sit with regulators, investors and the C suites that, in her reading, understand the problem best where they are compelled to.

The gap between rhetorical ambition and structural accountability remains open.

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Why Climate Action Fails at the Checkout

Episode 156 | 20.4.2026

Why Climate Action Fails at the Checkout

How Ben Wynn ties carbon removal to consumer savings, exposing the limits of awareness-led climate communication.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

A behavioural problem, not a messaging one

Climate communication has improved in clarity but not in effect. The assumption remains that better explanation will drive action. It has not.

The article argues that climate messaging is too technical and insufficiently human. Its solution is to make communication more relevant to everyday concerns.

This addresses tone, but not behaviour.

Decisions about climate are made alongside rent, food, and energy costs. In that context, climate is rarely rejected. It is deferred.

From convenience to constraint

Ben Wynn built his career reducing friction in consumer decisions. Across payments and digital products, behaviour followed clear incentives.

That logic breaks in climate. “There was just no higher purpose,” he reflects.

Climate action requires more than convenience. It requires motivation, and that motivation must compete with immediate financial pressures.

“It’s very difficult to think about the climate if you can’t pay the bills.”

 

Why “sell the brownie” is not enough

The article’s core idea, “sell the brownie, not the recipe”, reflects standard marketing logic. Focus on outcomes, not mechanics.

The limitation is timing. Climate benefits are long term and diffuse. Costs are immediate and individual.

Reframing the message does not resolve that mismatch.

 

Embedding climate into financial behaviour

Glad Climate is designed around this constraint. Members contribute monthly to fund greenhouse gas removal and receive discounts on essential spending.

The model aligns climate action with immediate benefit.

“Most people would like to save some cash.”

Funding comes from brand marketing budgets. Discounts replace traditional acquisition spend. “We’re tapping into marketing budgets.”

Climate impact becomes a byproduct of participation, not the reason for it.

 

Motivation over convenience

An earlier model attempted to redirect payment fees into climate funding. It failed to gain traction.

“You need to work on motivation as well as convenience.”

Savings provide that motivation. They introduce a clear, immediate reason to act.

Reversing the value proposition

Most climate messaging leads with responsibility. Ben reverses this.

“Save money, and you’ll help save the climate.”

The shift is structural. Immediate value drives behaviour. Climate becomes secondary but embedded.

 

Reduction without repair

Corporate climate strategies remain focused on reducing future emissions. This leaves a gap.

“You can’t call yourself responsible if you’re not trying to clean it up.”

Removal markets remain limited and concentrated among large firms such as Microsoft. Smaller businesses largely remain outside.

The system manages future risk while leaving past damage under-addressed.

 

Design, not communication

The article treats climate as a communication problem. Ben treats it as a design problem.

“You can’t just talk about the things people are interested in.”

Relevance alone does not drive action. Incentives do.

 

Closing reflection

Climate communication has become more sophisticated, but it remains disconnected from how decisions are made.

Action follows incentive, not instruction. The constraint is not understanding, but trade-off.

Until climate action delivers immediate value at the point of decision, the gap between awareness and behaviour is unlikely to close.

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Payments Reveal Values, But Trust Lags the Data

Episode 155 | 13.4.2026

Payments Reveal Values, But Trust Lags the Data

Raja Darbari, co-founder of Ample, on turning transactions into signals and the limits of information in a low-trust economy.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

The pressure is not a lack of data. It is a lack of agreement on what data means. Information is abundant, but credibility is scarce. Consumers transact daily without understanding who they are buying from. At the same time, trust in institutions is fragmenting, and attention is narrowing into smaller circles.

Into this environment steps a proposition that assumes more information will change behaviour. The question is whether visibility alone can shift choices when cost, habit and convenience dominate.

Raja Darbari did not begin in payments. After university, he worked with farmers in South America, trading quinoa and cacao. The experience exposed a disconnect between products on shelves and the people behind them.

“You then quickly realize that most of the products you see… have a really complex supply chain… impacting real people and… our planet.”

He later worked across consulting and banking, including roles at HSBC and Barclays. The pattern he observed was scale without proximity. Capital moved efficiently, but impact remained distant.

The formation of Ample reflects that tension. Payments, he argues, are one of the few systems people engage with daily at scale.

Raja describes them as “a shared touchpoint people interact with every day.”

The turning point is less a moment than a constraint. Direct-to-consumer sustainability tools struggle to reach users. “Direct to consumers is really hard,” he says.

The decision was to embed data where behaviour already exists. Not before purchase, but during and after. This is a reversal of typical influence models. It assumes feedback can reshape future decisions.

There is also an admission of limits. Even informed consumers do not always act.

“Cost, convenience are important considerations,” he notes.

Ample’s work is operational rather than advisory. It aggregates “unstructured sustainability data” from brands and third parties, verifies it across sources, and converts it into labels.

These labels appear within banking apps alongside transactions. A purchase may show tags such as “family owned” or “paying a living wage.” The aim is not to rate the consumer, but to describe the merchant.

The model relies on integration with banks and payment networks to achieve reach. It also extends upstream. Raja references “Green City Maps” as a way to surface the same data earlier in the journey.

The core claim is modest. Provide information. Let behaviour follow.

“It’s to give people the right information so they can make informed decisions.”

The tension sits in the gap between information and trust.

Raja frames trust as “the most valuable currency that we have.”

Yet the same environment that creates demand for transparency also undermines it. He points to “a flood of AI generated content” and “no shortage of greenwashing.”

Verification becomes central, but also contested. Multiple data sources do not guarantee consensus. Labels simplify complexity, but also compress nuance.

There is a second tension in behaviour. Most consumers do not have time to research. Ample’s premise is that reducing friction will increase alignment. But the system still competes with price and habit.

Raja does not resolve this. He shifts the frame from enforcement to encouragement.

“People every day are making positive impact with their spending,” he says.

The focus is incremental change across a large base. One better choice by many people.

The broader system constraint is temporal. Corporate incentives remain short term.

“The commercial world today is largely driven by short-term incentives,” he says.

This affects both sustainability investment and communication. Firms either overstate progress or withdraw from disclosure. Raja’s position is procedural. Be explicit about current state, define direction, and report progress, even when targets are missed.

Trust, in this framing, is cumulative. It depends on “small, consistent actions.”

The model assumes that if information becomes ambient, values will follow. That remains unproven at scale. Payments can reveal patterns, but they do not change constraints.

The system is moving toward greater visibility. Whether that produces alignment or further fragmentation is still open.

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Where Ownership Ends and Waste Becomes Someone Else’s Problem

Episode 154 | 6.4.2026

Where Ownership Ends and Waste Becomes Someone Else’s Problem

Dr Greg Lavery on lease cycles, procurement incentives, and why remanufacturing struggles to displace new supply.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

A system optimised for exit, not longevity

In the UK office market, furniture decisions are tied to lease events, not asset life.

At lease end, companies relocate. Fit-outs are replaced. Furniture is written off. Around 300 tonnes go to landfill each working day. Another 200 tonnes go to recycling. Much of it remains high quality.

This is not a failure of materials. It is a failure of alignment.

The entity specifying the furniture does not own it long enough to bear the downstream cost. Procurement cycles reward speed, aesthetics, and compliance with current design trends. Residual value is rarely considered.

Responsibility ends at exit.

 

Formation inside a mispriced decision

Dr Greg Lavery traces this misalignment back to his early engineering work.

In 1994, he was designing waste infrastructure for a coal-fired power station. The plant was expected to operate for 50 years. The waste system was scoped for seven.

The reason was not technical. Ownership would change. Liability would transfer.

“They won’t own the power station after seven years.” Greg’s response was immediate. “That’s not the right answer.”

The decision exposed a structural gap. Design decisions were being made on a shorter horizon than the asset’s impact.

Greg moved from engineering into strategy to understand how those decisions were made, and how they might be changed.

 

The same logic, scaled across furniture

A decade ago, Greg encountered the same pattern in office interiors.

Furniture followed a predictable path:

  • Procured new at the start of a lease
  • Used for a fixed term
  • Disposed of at exit

The system ignored embedded carbon, material scarcity, and cumulative cost.

The supply chain amplified the inefficiency. Raw materials sourced globally. Processed across multiple countries. Margins added at each stage. Then discarded after a single use cycle.

“It’s incredibly wasteful.”

The issue was not lack of alternatives. It was that the default option remained easier.

 

Replacing new demand, not just extending old supply

Through Rype Office, Greg focuses on displacing new furniture demand rather than servicing the secondhand market.

The distinction is operational.

Secondhand markets serve a small segment willing to accept visible wear. Greg targets the majority that expects “as new” performance and appearance.

This requires remanufacturing, not reuse.

The process includes:

  • Material-level restoration, including non-toxic scratch removal and re-finishing
  • Reupholstery and recolouring to meet current design specifications
  • Integration of multiple supply streams into a single coherent design

Typical project composition:

  • ~40% client’s existing assets, remanufactured
  • ~40% externally sourced assets, remanufactured
  • ~10–20% new items

The outcome is indistinguishable from new.

“If someone can tell the difference… then we’ve failed.”

Cost is typically around 20% lower than wholesale new. Environmental footprint is reduced by roughly 80%. Waste is similarly avoided.

The constraint is not performance. It is market behaviour.

 

Where incentives block substitution

The furniture industry is structurally linear.

Manufacturers are configured around centralised production. Revenue depends on selling new units.

Design cycles reinforce this. Annual colour trends and aesthetic shifts create artificial obsolescence.

Greg describes this as a form of “fast fashion” applied to interiors.

Sales incentives reinforce it.

“If your bonus… depended on selling more new stuff, of course you’re incentivised to sell more new stuff.”

Remanufacturing introduces friction into this model. It reduces volume demand. It decentralises production. It shifts value from manufacturing to service and operations.

As a result, incumbents have limited incentive to promote it.

 

Policy begins to intervene at scale

The UK government is attempting to shift this dynamic through procurement.

Greg is part of a taskforce designing the Circular Economy Growth Plan. The focus is not theory but implementation across sectors including the built environment.

One mechanism is purchasing standards.

Government contracts are being structured to require circular outcomes. In one case, suppliers must provide IT equipment without purchasing new devices.

This creates immediate demand for remanufactured supply. It also signals quality thresholds to the wider market.

The scale matters. Government spending exceeds £200 billion annually.

Procurement becomes a lever to reshape supply chains.

 

The behavioural constraint

Despite cost savings and performance parity, adoption remains inconsistent.

Greg attributes this to perception and awareness.

The term “secondhand” carries negative associations. Buyers expect visible compromise.

This creates a signalling problem. Even when outcomes are equivalent, expectations are not.

Greg recalls a project where users assumed a fully remanufactured office was new. “That’s a win.”

The challenge is scaling that outcome without requiring direct exposure each time.

 

The unresolved dependency

Circular models reduce reliance on global supply chains. They create local employment. They lower cost and emissions.

But they depend on three conditions:

  • Sufficient supply of recoverable assets
  • Operational capability to remanufacture at scale
  • Willingness from buyers to specify non-new solutions

The first two are technical. The third is behavioural.

Greg places responsibility on decision-makers inside organisations. “I wonder if there’s a circular solution to this.”

Until that question is routinely asked, the system defaults to replacement.

 

No natural endpoint

The circular model does not resolve the system. It competes with it.

Linear incentives remain embedded in manufacturing, design, and procurement.

Policy can shift demand. Technology can improve quality.

But ownership cycles still define responsibility.

The same question persists from Greg’s early career: Who designs for consequences that occur after exit?

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