Generative AI and ESG: Unlocking Potential While Avoiding Greenwashing

Episode 56 | 17.12.2024

Generative AI and ESG: Unlocking Potential While Avoiding Greenwashing

Jonathan Ha, the Founder and CEO of Seneca ESG, shared a thought-provoking perspective on generative AI’s potential to reshape sustainability practices during his recent appearance on The Responsible Edge. Known for his innovative use of technology in environmental, social, and governance (ESG) management, Jonathan dove deep into the transformative promise of generative AI and the critical need for guardrails to prevent unintended consequences like greenwashing.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

AI’s Role in Simplifying ESG Complexity

As the leader of Seneca ESG, a company providing AI-powered sustainability software, Jonathan highlighted the rising complexity of ESG reporting. He noted;

“A lot of these ESG-related tasks are repetitive in nature… Sustainability teams are often just two or three people, and they don’t have the capacity to manage the volume of inquiries coming their way.”

Generative AI, according to Jonathan, has the potential to automate these repetitive processes, freeing up resources and enabling teams to focus on strategic innovation.

Seneca ESG’s software already leverages AI for tasks like emission tracking and reporting compliance. “We’ve identified thousands of hours wasted on manual data management,” he explained. “Our tools reduce that burden, enabling organisations to focus on continuous improvement, not just compliance.”

The Greenwashing Dilemma

However, Jonathan also expressed caution about the risks of generative AI. He warned;

“If not used properly, generative AI could exacerbate greenwashing rather than fix it. For companies unsure of how to characterise their sustainability practices, relying on AI to ‘write something for them’ could lead to misleading claims.”

This challenge, he argued, underscores the need for robust guardrails. Seneca ESG’s AI solutions, for instance, incorporate user feedback to refine how they assist organisations, ensuring that outputs remain accurate and responsible.

Jonathan’s stance aligned closely with the values of The Anti-Greenwash Charter, whose signatories must adhere to strict standards around the use of generative AI in content production.

Balancing Compliance with Creativity

Jonathan emphasised that the true potential of generative AI lies in its ability to shift the balance within sustainability teams. “With the compliance and reporting side becoming so large, sustainability teams have less time to focus on innovation and problem-solving,” he said.

“Generative AI, when used responsibly, can free up time for these creative pursuits.”

This dual focus on compliance and creativity is central to Seneca ESG’s mission. The company doesn’t just help organisations meet regulatory requirements but also identifies opportunities for long-term improvement. “It’s not just about ticking boxes—it’s about becoming better,” Jonathan stressed.

A Vision for the Future

When asked about the broader implications of AI for corporate behaviour, Jonathan shared a visionary perspective. “If I had a magic wand,” he mused;

“I’d create a direct connection between corporate behaviour and societal happiness. Sustainability, security, and freedom are key components of this happiness.”

Jonathan’s ambition for Seneca ESG mirrors this vision. By providing tools that enable both compliance and innovation, he aims to help organisations not only meet today’s challenges but also position themselves as leaders in building a sustainable future.

The Takeaway

Jonathan’s insights remind us that while generative AI offers tremendous potential for ESG, its implementation must be approached with caution and responsibility. For organisations looking to harness its power, the focus must remain on fostering transparency, enhancing sustainability practices, and avoiding the pitfalls of greenwashing. As Jonathan concluded;

“The ultimate goal is not just compliance—it’s continuous improvement. That’s where the real impact lies.”

His approach offers a roadmap for businesses seeking to navigate the evolving intersection of technology and sustainability.

Sponsored by...

 

truMRK: Communications You Can Trust


👉 Learn how truMRK helps organisations strengthen the credibility of their communications.

Want to be a guest on our show?

Contact Us.

The Responsible Edge Podcast
Queensgate House
48 Queen Street
Exeter
Devon
EX4 3SR

Recognition.

Join 2,500+ subscribers.

Join thousands of professionals exploring how to build trust, lead responsibly, and grow with integrity. Get the latest episodes and exclusive insights direct to your inbox.

  • This field is for validation purposes and should be left unchanged.

© 2025. The Responsible Edge Podcast. All rights reserved.
The Responsible Edge Podcast® is a registered trademark.

Sponsored by truMRK

© 2025. The Responsible Edge Podcast

From Protest to Progress: Jamie Klingler’s Fight for Women’s Safety and Police Reform

Episode 55 | 16.12.2024

From Protest to Progress: Jamie Klingler’s Fight for Women’s Safety and Police Reform

Jamie Klingler, activist, co-founder of Reclaim These Streets, and a national campaigner for women’s safety, has carved a distinct space in the fight for equality and reform. Speaking on The Responsible Edge podcast, Jamie shared her remarkable journey from a career in media and events to becoming a pivotal figure in the women’s safety movement.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

A Catalyst for Change: The Sarah Everard Vigil

Jamie’s activism was ignited during the pandemic, a time when societal pressures and injustices became painfully magnified. The tragic murder of Sarah Everard was a tipping point. Jamie reflected;

“How small does my life have to become to make it still worth living? Am I not supposed to get deliveries because most of the delivery drivers are men? Am I not supposed to take taxis?”

In a moment of profound anger and sadness, Jamie tweeted about organising a vigil for Sarah. That single tweet catalysed the birth of Reclaim These Streets. However, what began as a call for solidarity quickly turned into a legal battle when the Metropolitan Police deemed the vigil illegal under COVID-19 restrictions. Jamie recounted, “The arrogance and the antagonistic stance of the police created a monster in me. They activated me.”

Despite opposition, Jamie and her co-organisers raised £45,000 overnight to cover legal fees and took their fight to the High Court. Although the vigil was ultimately disrupted, Jamie’s resolve only strengthened.

“If you don’t let someone like me, a white, middle-class female, protest, who are you going to let protest?”

She asked, framing the broader implications of police overreach.

 

A Voice for the Voiceless

One of Jamie’s most striking realisations was her ability to amplify the voices of others without being hindered by personal trauma.

“I can be the fighting warrior for victims without it being as damaging to me individually.”

This clarity allowed her to channel her energy into high-impact advocacy, leveraging her media experience to highlight systemic issues. Jamie’s tireless efforts included meeting with politicians, confronting police leaders, and speaking to international media outlets.

Her activism has also brought to light the inadequacies of existing systems, particularly regarding police accountability. “Only one in ten police officers found guilty of gross misconduct lose their jobs,” Jamie shared. “If there’s no hunger for reform, they just want it off the front pages. They have no intention of fixing it.”

 

The Broader Mission: Women’s Safety and Workplace Reform

Beyond Reclaim These Streets, Jamie’s advocacy extends to workplace safety and equality. She is now the Chief Communications Officer for the Tomorrow Group, a role that allows her to integrate her activism with professional responsibilities. Jamie is a staunch advocate for treating employees as whole individuals, addressing everything from menopause and childcare to workplace harassment.

“Companies need to understand that safety and well-being are non-negotiable.”

She highlighted the importance of informed consent training, robust sexual harassment policies, and counselling services. “It’s not just about ticking boxes—it’s about creating an environment where people can truly thrive.”

 

Shifting Shame and Societal Norms

One of Jamie’s most powerful messages is the need to shift shame from victims to perpetrators. She cited activist Giselle Pelican’s mantra, “Shame has to change sides,” as a guiding principle for her work. This shift, Jamie believes, can foster a culture of respect and consent.

Her vision extends beyond systemic reforms to societal norms. Jamie imagines a world where disrespectful behaviour is socially unacceptable.

“In my ideal world, if one teenage boy yells something at a woman, the others in the car are so embarrassed they never get in a car with him again.”

 

A Call for Action and Hope

Jamie’s work underscores the urgency of addressing systemic failures while inspiring a collective movement for change. Her rallying cry to organisations and governments alike is to prioritise humanity over profit. “We need to stop dehumanising each other,” she emphasised.

“The more we respect each other, the more we can flourish together.”

From organising vigils to challenging institutional failings, Jamie Klingler’s journey is a testament to the power of perseverance and passion. As she continues her fight for reform, her message remains clear: lasting change is possible, but it requires courage, commitment, and collective action.

Sponsored by...

 

truMRK: Communications You Can Trust


👉 Learn how truMRK helps organisations strengthen the credibility of their communications.

Want to be a guest on our show?

Contact Us.

The Responsible Edge Podcast
Queensgate House
48 Queen Street
Exeter
Devon
EX4 3SR

Recognition.

Join 2,500+ subscribers.

Join thousands of professionals exploring how to build trust, lead responsibly, and grow with integrity. Get the latest episodes and exclusive insights direct to your inbox.

  • This field is for validation purposes and should be left unchanged.

© 2025. The Responsible Edge Podcast. All rights reserved.
The Responsible Edge Podcast® is a registered trademark.

Sponsored by truMRK

© 2025. The Responsible Edge Podcast

The Quiet Revolution in Corporate Sustainability: A Conversation with Tom Carr

Episode 54 | 11.12.2024

The Quiet Revolution in Corporate Sustainability: A Conversation with Tom Carr

In a recent episode of The Responsible Edge, Tom Carr, Sustainability Strategy Director at SB+CO, shared profound insights into the evolving role of sustainability in business. Drawing from his multifaceted career—from growing up on a farm to advising FTSE100 companies—Tom’s journey underscores a vital shift in how organisations approach sustainability.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

From Farms to Boardrooms: Tom’s Journey

Tom credits his upbringing on a sheep farm with shaping his practical and problem-solving mindset.

“The thing with sheep,” he joked, “is they mainly want to just die. You’re constantly problem-solving with whatever you’ve got around you.”

This ethos of pragmatism paved the way for his eventual move into sustainability consulting, first at Deloitte and now at SB+CO.

Tom’s academic path at the London School of Economics (LSE) further solidified his foundation in environmental policy and economics. “It’s essential for any credible sustainability professional to understand the nuts and bolts of how climate change works,” he noted. His curiosity and interdisciplinary approach have since become hallmarks of his career.

 

The Changing Face of Sustainability in Business

A recurring theme in Tom’s discussion was the need for businesses to embed sustainability beyond specialised teams. Reflecting on his work, he said:

“We need to get to a world where the sustainability team facilitates and challenges the business, but the action happens elsewhere.”

He described the evolution of sustainability as moving from isolated initiatives to a more integrated, commercial focus. “Over the past five years, companies have set ambitious net zero targets, but many have rolled back. This often happens because these goals aren’t tied closely enough to the core business strategy.”

This disconnect, Tom suggested, could be addressed by fostering adoption across all organisational levels.

“Internal communications play a huge role in making sustainability relevant to every team—whether it’s finance, operations, or product development.”

 

The Communication Imperative

At SB+CO, Tom’s work uniquely combines sustainability strategy with communications. He shared how often well-crafted sustainability strategies fail due to poor internal or external communication.

“You can have a brilliant strategy, but if it’s not landing with your internal teams or customers, it’s not going to drive change.”

Tom cited examples of impactful, small-scale initiatives like supply chain workshops and employee engagement sessions. “These might seem minor, but they create the links that enable larger sustainability goals to gain traction.”

 

Toward a Legacy of Responsible Business

Looking ahead, Tom aims to reshape how sustainability integrates into the commercial operations of businesses.

“I want to move away from projects that feel like standalone sustainability initiatives to those that drive the evolution of the business itself.”

For Tom, the future of sustainability lies in its normalisation within business processes. Echoing a sentiment shared by other sustainability leaders, he noted, “The ultimate success is when sustainability becomes so embedded that it’s no longer a separate function.”

 

A Call to Action

Tom’s reflections highlight a pivotal moment for businesses. As sustainability evolves from a niche concern to a core business imperative, organisations must rethink their strategies. The lessons shared in The Responsible Edge remind us that sustainability isn’t just about meeting targets—it’s about transforming how businesses operate, communicate, and grow.

This episode offers a blueprint for companies seeking to align their practices with the demands of a changing world. As Tom puts it:

“It’s not about doing sustainability for sustainability’s sake—it’s about doing business better.”

Sponsored by...

 

truMRK: Communications You Can Trust


👉 Learn how truMRK helps organisations strengthen the credibility of their communications.

Want to be a guest on our show?

Contact Us.

The Responsible Edge Podcast
Queensgate House
48 Queen Street
Exeter
Devon
EX4 3SR

Recognition.

Join 2,500+ subscribers.

Join thousands of professionals exploring how to build trust, lead responsibly, and grow with integrity. Get the latest episodes and exclusive insights direct to your inbox.

  • This field is for validation purposes and should be left unchanged.

© 2025. The Responsible Edge Podcast. All rights reserved.
The Responsible Edge Podcast® is a registered trademark.

Sponsored by truMRK

© 2025. The Responsible Edge Podcast

From Crisis to Impact: Tanya Larsen’s Journey to Sustainable Entrepreneurship

Episode 53 | 10.12.2024

From Crisis to Impact: Tanya Larsen’s Journey to Sustainable Entrepreneurship

Tanya Larsen’s entrepreneurial journey is a testament to resilience and purpose. With roots in Ukraine’s coal-mining regions, Tanya witnessed firsthand the destructive impact of unchecked industrialisation on communities and the environment. Now a successful entrepreneur and advocate for sustainability, Tanya shared her insights on The Responsible Edge podcast. Her story offers a compelling blueprint for leveraging business acumen to address systemic environmental and social challenges.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

The Power of Early Impressions

Tanya’s passion for sustainability was ignited in her formative years. Growing up near coal mines in eastern Ukraine, she observed how industrial waste gradually encroached upon natural spaces. Tanya recounted:

“I saw how bad industrialisation was claiming the forest where we played as kids. It was very visual and stuck with me.” 

These experiences planted a seed that would later grow into a mission to challenge the status quo of unsustainable business practices.

 

Earning a Platform for Change

Despite her early awareness of environmental issues, Tanya prioritised building financial stability before diving into sustainability. She explained:

“To change things, you need resources. My focus was to earn enough to support my family and eventually give back.” 

This pragmatic approach drove her to excel in e-commerce and technology, culminating in the successful sale of her business after eight years of growth.

Tanya described her corporate journey as both a learning ground and a stepping stone:

“I didn’t have a plan B. My only option was to make it work. That determination shaped my career and prepared me to take bigger risks later.”

 

Redefining Success Through Sustainable Business

After exiting her business, Tanya turned her focus to projects that aligned with her values. One such initiative involved promoting sustainable brands through vouchers and discounts.

“It was about creating an incentive for consumers to choose brands that make a difference.”

However, this endeavour revealed a critical challenge: defining sustainability in a way that avoids greenwashing. “How do you classify a brand as sustainable when so many use misleading claims?” she questioned, highlighting the ongoing need for transparency and accountability in sustainability efforts.

 

Navigating Challenges as an Entrepreneur

Tanya emphasised the stark realities of entrepreneurship, particularly in its early stages.

“When I started, I had £20,000 in the bank and no access to loans due to the financial crisis. We had to focus on monetisation from day one.”

Tanya’s advice to aspiring entrepreneurs is grounded in practicality: “Don’t just chase investment. Figure out how to generate revenue, even in small amounts. It builds resilience and gives you stronger negotiating power.”

She also reflected on the personal sacrifices required to balance family responsibilities with business ambitions. “I had three children, including a baby, when I launched my business. It wasn’t easy, but I believed in what I was doing,” she said, underscoring the importance of determination and focus.

 

A Vision for Systemic Change

Tanya’s journey from an underprivileged background to sustainable entrepreneurship exemplifies how business can be a force for good. Her experiences illustrate that impactful change often begins with small, pragmatic steps.

“We need to create systems where doing the right thing isn’t just idealistic but practical and profitable.”

 

Conclusion: Lessons in Resilience and Responsibility

Tanya Larsen’s story is a powerful reminder that sustainable business practices require more than passion—they demand perseverance, pragmatism, and a willingness to confront systemic challenges. Her journey demonstrates that success and sustainability can coexist when guided by clear purpose and thoughtful strategy.

Sponsored by...

 

truMRK: Communications You Can Trust


👉 Learn how truMRK helps organisations strengthen the credibility of their communications.

Want to be a guest on our show?

Contact Us.

The Responsible Edge Podcast
Queensgate House
48 Queen Street
Exeter
Devon
EX4 3SR

Recognition.

Join 2,500+ subscribers.

Join thousands of professionals exploring how to build trust, lead responsibly, and grow with integrity. Get the latest episodes and exclusive insights direct to your inbox.

  • This field is for validation purposes and should be left unchanged.

© 2025. The Responsible Edge Podcast. All rights reserved.
The Responsible Edge Podcast® is a registered trademark.

Sponsored by truMRK

© 2025. The Responsible Edge Podcast

How the Berlin Wall Shaped a New Approach to Sustainability

Episode 50 | 11.11.2024

How the Berlin Wall Shaped a New Approach to Sustainability

In this episode, Sarah Schaefer, Vice President of Sustainability at Electrolux, shares her insights on how businesses can make sustainable choices the default for consumers. Drawing on principles of behavioural economics and innovative strategies, Sarah discusses how to align quality and convenience with sustainability.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

In a rapidly evolving world, embedding sustainability into business practices has become more than a goal—it’s an imperative. In a recent episode of The Responsible Edge, Sarah Schaefer, Vice President of Sustainability at Electrolux, shared her journey and vision for creating a sustainable future. Rooted in her formative experiences growing up in West Berlin during the fall of the Berlin Wall, Sarah’s career has been shaped by a belief in the power of change and the importance of driving meaningful impact.

 

The Berlin Wall and the Belief in Change

Reflecting on her upbringing, Sarah recalled the profound impact of witnessing the Berlin Wall’s fall at the age of 18. “Nobody expected it to happen,” she shared. “But almost overnight, the world I knew completely changed. It was extraordinary, peaceful, and driven by people’s belief in a better future.” This experience instilled in her an intrinsic belief in the possibility of change, a theme that has permeated her career in government, journalism, and corporate sustainability.

“I always think, if the Berlin Wall can come down, anything can happen,”

Sarah said, emphasising how this belief has carried her through the challenges of driving organisational change.

 

From Politics to Corporate Sustainability

Sarah began her career in political journalism before transitioning into advisory roles in the UK government, including serving as a special adviser to David Miliband. This period offered her a front-row seat to the complexities of public policy and governance. “Working in government is an extraordinary privilege,” she reflected. “But it’s also relentless, with immense pressure and scrutiny.”

Seeking a new avenue for impact, Sarah moved into the corporate world, taking senior sustainability roles at organisations such as Mars and Unilever before joining Electrolux. While the transition from politics to business presented challenges, she found surprising parallels. “Whether you’re in government or business, large organisations face similar dynamics. Driving change requires a clear mission, effective communication, and the ability to influence without authority.”

 

Aligning Sustainability with Consumer Behaviour

At Electrolux, Sarah’s focus has been on integrating sustainability into the fabric of the consumer journey. One of her key insights is the importance of understanding consumer behaviour. “People don’t overanalyse their choices when it comes to appliances,” she explained.

“Most of the time, they’re operating on autopilot, using the appliance the way their parents did.”

Electrolux has conducted extensive research, surveying 14,000 consumers across Europe to understand these patterns. The findings underscored the need for thoughtful design and behavioural nudges. “For example, washing clothes at 30 degrees instead of 40 can reduce CO2 emissions and water usage by 30%,” Sarah said. “But many consumers simply default to what they’ve always done. The challenge is creating a conversation and providing tools that nudge them towards sustainable habits.”

 

Designing for Sustainability

To address this, Electrolux has prioritised human-centric design. Sarah shared examples such as appliances that use green icons to indicate energy-efficient settings or sliders that visually demonstrate the sustainability impact of different washing cycles. “These small design choices can make a big difference,” she said.

Sarah also emphasised the importance of collaboration in driving behavioural change. “We’ve partnered with chefs and fashion brands to elevate conversations around sustainability,” she said. “When it comes to issues like food waste or sustainable washing habits, these partnerships allow us to reach consumers in new and meaningful ways.”

 

The Role of Business in a Sustainable Future

Sarah believes businesses have a critical role to play in addressing global challenges, but this requires a shift in priorities. “Short-termism is one of the biggest barriers to sustainability,” she argued. “Without pricing in carbon and social externalities, it’s difficult for boards and shareholders to fully support long-term sustainable strategies.”

She highlighted the progress companies like Electrolux have made in embedding sustainability into their operations.

“Fifteen years ago, sustainability teams were often siloed, separate from the core business. Today, it’s about integration—making sustainability a key part of business processes and growth strategies.”

However, Sarah acknowledged the risks of limiting ambition in the pursuit of more achievable goals. “We need to strike a balance,” she said. “Setting realistic targets is important, but we must also push ourselves to drive meaningful change.”

 

Meeting Consumers Where They Are

One of Sarah’s guiding principles is meeting consumers where they are. “Not everyone is motivated by environmental concerns,” she noted. “But they care about saving money or improving convenience. Framing sustainability in those terms can be far more effective.”

She cited an example of a third-party tool used by Electrolux, which calculates the lifetime financial savings of energy-efficient appliances at the point of purchase. “It’s compelling because it speaks to what consumers care about most—their wallets. And in doing so, it also drives sustainable choices.”

 

A Call to Collaboration

As the conversation concluded, Sarah emphasised the need for collective action. “No single company or organisation can solve these challenges alone,” she said. “We need collaboration across sectors to create systemic change.”

Her vision for the future is one where sustainability becomes second nature—embedded in every product, process, and decision.

“It’s about making the right choice the easiest choice,”

she said. “When we achieve that, we’ll unlock the full potential of sustainable living.”

 

Closing Thoughts

Sarah Schaefer’s journey from the Berlin Wall to the boardroom exemplifies the transformative power of purpose-driven leadership. Her insights remind us that sustainability is not just a challenge but an opportunity to innovate, connect, and lead. With thoughtful design, collaboration, and a focus on consumer behaviour, businesses can drive meaningful change and shape a better future for all.

Sponsored by...

 

truMRK: Communications You Can Trust


👉 Learn how truMRK helps organisations strengthen the credibility of their communications.

Want to be a guest on our show?

Contact Us.

The Responsible Edge Podcast
Queensgate House
48 Queen Street
Exeter
Devon
EX4 3SR

Recognition.

Join 2,500+ subscribers.

Join thousands of professionals exploring how to build trust, lead responsibly, and grow with integrity. Get the latest episodes and exclusive insights direct to your inbox.

  • This field is for validation purposes and should be left unchanged.

© 2025. The Responsible Edge Podcast. All rights reserved.
The Responsible Edge Podcast® is a registered trademark.

Sponsored by truMRK

© 2025. The Responsible Edge Podcast