“The Fight for Trust Is the Battle That Defines Our Age”

Episode 27 | 15.07.2024

“The Fight for Trust Is the Battle That Defines Our Age”

In this episode of The Responsible Edge Podcast we sit down with Josh Matthews, founder of Critical Mass for Sustainability and former Parliamentary candidate. Discover the implications of Labour’s recent victory on the green agenda, the importance of radical transparency, and the challenges of combating greenwashing. Josh shares his journey from chemical engineering to sustainability advocacy, offering valuable insights into driving systemic change and aligning with global sustainability goals.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

In the latest episode of The Responsible Edge Podcast, host Charlie Martin engages in a thought-provoking conversation with Josh Matthews, an independent “Activist Analyst” and founder of Critical Mass for Sustainability. Josh, who recently ran as a Parliamentary candidate for the Liberal Democrats, has an impressive background as a Chief Sustainability Officer, City Councillor, and chemical engineer. His wealth of experience and commitment to sustainability provide a deep well of insights into the current political landscape, the need for systemic change, and the future of sustainability initiatives.

 

A Journey Rooted in Sustainability

Josh’s path to sustainability began in an unexpected place: a lecture hall. While studying his “MBA for engineers”, Josh attended a lecture on waste and industrial sustainability that changed his career trajectory. He recalls,

“The level of waste, the level of emissions, and that kind of piece of the overall climate sustainability puzzle was right there… it felt like mind-blowingly obvious to at least try and do something in the immediate future.”

This pivotal moment eventually led Josh to create Critical Mass for Sustainability, an organisation focused on research, consulting, and partnership building to drive systemic change in sustainability. Josh believes that true sustainability requires more than incremental changes; it demands radical transparency and systemic shifts that can prove the economic, social, and environmental benefits of sustainable practices.

 

The Fight for Trust and Radical Change

A significant theme in the conversation was the notion of trust and transparency in the sustainability movement. Labour’s new Prime Minister, Keir Starmer, recently addressed this issue, stating,

“The fight for trust is the battle that defines our age.”

Josh echoed this sentiment, emphasising the pervasive issue of greenwashing at the macro level. He noted that the sustainability agenda itself sometimes engages in greenwashing by failing to communicate the radical changes necessary and instead promoting incremental adjustments that maintain the status quo.

“The lack of acknowledgement of how systemic the change needs to be might be your biggest challenge as the anti-greenwashing charter,” Josh pointed out. The Anti-Greenwash Charter aims to combat misleading claims and promote genuine sustainability efforts. Josh supports this initiative, believing it’s crucial to hold companies accountable and ensure that their sustainability claims are backed by real, impactful actions.

 

Political Landscape and Green Policies

The discussion also delved into the implications of Labour’s recent victory in the UK elections for the green agenda. Josh expressed cautious optimism about the potential for meaningful progress under the new government. He highlighted the critical role of GB Energy, an initiative aimed at catalysing private finance into the energy transition and supporting local government in developing renewable energy projects.

Josh underscored the importance of planning reforms to facilitate the growth of onshore wind and solar projects. “Removing the de facto ban on onshore wind is such a relief… If we’re going to get anywhere near the commitment of 90% renewable energy by 2030, we need a lot of onshore wind,” he said.

Despite the optimistic outlook, Josh acknowledged the significant challenges ahead. He pointed out the lack of immediate personal impact as a barrier to prioritising sustainability in political decisions.

“Although everyone acknowledges the state of climate change and what needs to happen on a very high level, when it comes down to kind of an individual day-to-day… we are terrible at actually making a decision that sort of disadvantages us now in a way that advantages us in the long term.”

 

The Role of Critical Mass for Sustainability

Josh founded Critical Mass for Sustainability with a clear mission: to identify and leverage critical mass points that can catalyse widespread adoption of sustainable practices across various sectors. The organisation focuses on proving that sustainability works not only for the environment but also for social and economic fronts.

“Whatever proves so unequivocally that sustainability works on all environmental, social, and economic fronts… that’s what we need to aim for,” Josh explained. By demonstrating the tangible benefits of sustainability, Critical Mass for Sustainability aims to overcome resistance and foster broader acceptance of sustainable development.

 

Challenges and the Path Forward

Despite the progress made, Josh discussed the significant challenges that remain. He highlighted the need for better regulation and scrutiny of transition plans to ensure meaningful progress towards sustainability goals.

“We need a way of ensuring companies put the plans in place that they need and actually move along those trajectories,” he said.

Josh also emphasised the importance of embedding sustainability in all aspects of life, from education to healthcare. He believes that systemic change is necessary to align policies and practices with the Paris Agreement and Sustainable Development Goals.

One of the critical issues discussed was the role of transition plans and their enforcement. Josh pointed out that while the legislation requiring companies to disclose their transition plans is a positive step, the real challenge lies in ensuring these plans are scrutinised and implemented effectively. “Are there enough people there to properly regulate this, to properly scrutinise transition plans?” he asked.

 

A Call to Action

The conversation with Josh underscored the complexity of achieving sustainability at a systemic level. His insights highlight the need for bold, interconnected policies that address the environmental, social, and economic dimensions of sustainability. Josh’s vision for Critical Mass for Sustainability and his call for radical transparency and systemic change resonate as crucial steps towards a more sustainable future.

As the UK navigates its political landscape, the efforts of leaders like Josh will be instrumental in driving the necessary changes to meet global sustainability targets. His emphasis on trust, transparency, and radical change serves as a powerful reminder that true sustainability requires more than just incremental adjustments – it demands a fundamental shift in how we approach and implement sustainable practices.

 

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From Altruism to Profit: The Business Case for Sustainability

Episode 26 | 08.07.2024

From Altruism to Profit: The Business Case for Sustainability

We chat with Sammi Gower, co-founder and partner at Pollen&Co, about transforming sustainability from an altruistic endeavor to a profitable business strategy. Discover how aligning sustainability initiatives with core business values drives both environmental impact and financial success. Learn practical insights on transparency, stakeholder engagement, and the triple bottom line approach.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

Sustainability is no longer optional – it’s a necessity for businesses aiming to build resilience and future-proof their operations. In a recent episode of the Responsible Edge Podcast, host Charlie Martin had an insightful conversation with Sammi Gower, co-founder and partner at Pollen&Co. They discussed the importance of aligning sustainability with business profitability and how this alignment can drive long-term success. This article delves into the key themes and insights from their discussion, providing a comprehensive look at the modern landscape of sustainable business practices.

 

Sammi’s Unconventional Path to Sustainability

Sammi Gower’s journey to becoming a sustainability leader was anything but conventional. Initially pursuing biomedical sciences with aspirations of becoming a doctor, she discovered her true calling in the corporate world. “I always thought I was going to be a doctor,” Sammi shared. “But I wasn’t very good at making concrete decisions, so I decided to do a bit of a halfway house.”

After exploring various roles, including a stint in marketing in New York and a position in private equity, Sammi found her passion for sustainability. This journey eventually led her to co-found Pollen&Co, where she now helps businesses integrate sustainability into their core strategies.

 

Pollen&Co’s Tailored Approach

At Pollen&Co, the focus is on creating tangible value from sustainability through a three-step process: Discovery, Value Creation, and Communication.

1.Discovery: This initial phase involves analysing emerging trends and stakeholder priorities to contextualise the starting point for each client. “We analyse emerging trends, stakeholder priorities, and where you are on your journey so far,” Sammi explained. “This contextualises your starting point.”

2.Value Creation: In this phase, Pollen&Co identifies sustainability opportunities that benefit the business, society, and the environment. This involves co-creating strategies, targets, and KPIs rooted in material issues. “Together, we identify sustainability opportunities that will benefit your business, society, and the environment,” Sammi said.

3.Communication: The final step focuses on engaging key stakeholders with compelling narratives and sustainability reports tailored to specific audiences. “We bring your key stakeholders along through compelling narratives and engagement campaigns,” Sammi noted. “We specialise in creating sustainability reports rooted in strategy and tailored to your target audiences.”

 

Profit and Sustainability

One of the significant themes of the podcast episode was the necessity of aligning sustainability initiatives with business profitability. Sammi emphasised that for sustainability efforts to be genuinely impactful, they must be integrated into the core business strategy. This alignment ensures that sustainability is not just an altruistic endeavour but a profitable one as well.

“It’s all good and well being sustainable, but you’ve got to be profitable,” Sammi stressed. “The business case of sustainability means it’s an essential part of the overall strategy, not just an add-on.”

This approach transforms sustainability from a cost centre into a value driver, making it an integral part of the business model. Sammi provided examples of companies like Tony’s Chocolonely and Mastercard, which have successfully embedded sustainability into their business models, creating a competitive advantage and fostering long-term growth.

 

Tony’s Chocolonely: A Sweet Example

Tony’s Chocolonely is a prime example of how aligning sustainability with core business values can drive success. The company ensures that its farmers are paid a fair wage and trained in the best practices for growing cocoa beans. This not only secures a consistent supply of high-quality cocoa for Tony’s but also builds strong relationships with suppliers, resulting in better products and higher customer satisfaction.

“Tony’s really tend to their supply chain,” Sammi highlighted.

“They make sure their farmers are paid a fair wage and train them in the best ways to grow their cocoa beans. From that, Tony’s gets great supply relationships and a consistent supply of high-quality cocoa beans, which means their chocolate is nice and people buy it.”

 

Mastercard: Banking on Social Value

Mastercard provides another compelling example. The company has long focused on social value initiatives, such as helping unbanked individuals gain access to banking services. This effort not only improves the lives of those individuals but also expands Mastercard’s customer base.

“Mastercard has been getting the unbanked banked for a long time,” Sammi explained. “This initiative is a huge way of bringing people out of poverty and into the world we all live in now. It also means more people have a credit card or debit card, which is Mastercard’s whole business.”

These examples illustrate that when sustainability initiatives are linked to business value, they are more likely to receive support and investment.

 

Sustainable Integration

Sammi highlighted the importance of being pragmatic and diplomatic when implementing sustainability initiatives. Businesses, especially those with traditional models, need to be “streetwise” in integrating sustainability without compromising profitability. This often involves retrofitting sustainability into existing operations or applying it from the start in new ventures.

“You’ve got to be sympathetic to that,” Sammi advised. “You’ve got to be streetwise, a diplomat when it comes to sustainability.”

 

The Role of Transparency in Building Trust

Transparency is crucial in sustainability efforts. Sammi argued that businesses should openly communicate both their successes and challenges, as this builds trust and demonstrates genuine commitment. Citing examples like Oatly, which addresses criticisms head-on, she illustrated how transparency can enhance a company’s reputation and stakeholder trust.

“Oatly has a whole page dedicated to all the bad things people have said about them,” Sammi pointed out.

“They address criticisms head-on, and it has made their case more compelling. People trust them more when things have gone wrong because they are transparent about it.”

 

Advice for Aspiring Sustainability Leaders

Reflecting on her journey, Sammi advised young professionals to pursue what they are passionate about rather than what they think they should do. She emphasised the importance of finding joy in one’s work and being adaptable to changing circumstances.

“Do the thing that you want to do, not the thing that you think you should do,” Sammi advised. “If you bring passion and enthusiasm to something, you’ll be better at it and do well in it.”

For business leaders, she recommended considering the triple bottom line—profit, people, and planet—in every decision. This approach drives both sustainability and commercial success, ensuring that businesses can thrive in the long term.

 

Conclusion

Sammi Gower’s insights offer a roadmap for businesses to integrate sustainability into their core strategies effectively. By prioritising transparency, aligning sustainability with business value, and embracing a holistic approach, companies can not only contribute to a better world but also ensure their long-term success. The future of business is sustainable, and leaders like Sammi Gower are at the forefront of this critical transformation.

“Sustainability is not just about being altruistic,” Sammi concluded. “It’s about making it a core part of your business strategy to drive value and ensure long-term success.”

 

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Why We Need Broad Experience to Create Ethical Engineers

Episode 25 | 01.07.2024

Why We Need Broad Experience to Create Ethical Engineers

In this episode, John Kraus, CEO of Engineers Without Borders UK, delves into the role of ethics in engineering. He discusses the dangers of echo chambers, the importance of broad experiences, and how EWB-UK’s initiatives are fostering a new generation of ethical engineers. Listeners will gain insights into the challenges and opportunities in creating sustainable engineering solutions and the vital need for holistic, people-centric approaches.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

In a recent episode of The Responsible Edge Podcast, John Kraus, CEO of Engineers Without Borders UK (EWB-UK), shared his insights into the role of ethics in engineering. With a diverse and influential career that spans roles in the civil service, the Royal Institution of Chartered Surveyors (RICS), and the International Geosynthetics Society, John brings a wealth of experience to his current position, where he champions global responsibility in engineering. This article delves into the key themes and insights from the conversation, highlighting the importance of ethical practices in the engineering sector and the transformative initiatives spearheaded by EWB-UK.

 

A Journey Rooted in Ethics and Responsibility

John’s journey to becoming the CEO of EWB-UK is marked by a steadfast commitment to ethical principles and responsibility. Reflecting on his career, John recounted his early days in the civil service, where he worked on international relations, climate change, and sustainable development. Despite his passion for making a positive impact, John left the civil service in 2012 due to increasing frustration with policy decisions driven by political ideology rather than evidence-based approaches.

“I became increasingly convinced that government ministers…were becoming less and less interested in evidence-based policy,” John explained. “They didn’t really, it seemed to me at least, want to put the interests of the country first, and still less the planet for that matter.”

This disillusionment with the direction of public policy led John to seek opportunities where he could have a more direct and meaningful impact. His subsequent roles at RICS and the International Geosynthetics Society allowed him to delve deeper into sustainable urbanisation and innovative engineering materials. However, it was his role at Engineers Without Borders UK that truly aligned with his commitment to ethical practices in engineering.

 

Engineers Without Borders UK: Championing Systemic Change

Engineers Without Borders UK is dedicated to promoting global responsibility in engineering, a mission that resonates deeply with John’s values. The organisation has launched several transformative initiatives, including the Competency Compass for practitioners in June 2023 and the Reimagined Degree Map for university educators in March 2024. These initiatives aim to instil a holistic understanding of ethical engineering practices among both students and professionals.

John emphasised the importance of integrating ethics into engineering education. EWB-UK’s “Engineering for People” programme, for example, engages around 12,000 undergraduate students annually. This programme encourages students to consider the needs of communities and the environmental impact of their engineering solutions. Instead of focusing solely on technical solutions, students are urged to think about people and place first.

“We’re asking students not to think engineering and to think technology first, but to think people and place first,” John stated. “The purpose of engineering is not just about the textbooks and the lectures and the technical solution. It’s about understanding the implications of your engineering solution on the community and the environment.”

 

Echo Chambers

A key point John made during the podcast was the danger posed by echo chambers in modern society. Echo chambers, where individuals and organisations are exposed only to opinions and information that reflect and reinforce their own, contribute to a narrowing of perspectives. This can lead to a decline in ethical standards as diverse viewpoints and critical discussions are minimised.

“The best way to develop an ethical mindset is for them to be influenced by numerous sources,” John noted. “The advent of echo chambers is a modern-day symptom of people and organisations becoming less ethical.”

John argues that exposure to a broad range of experiences and perspectives is essential for fostering ethical engineers. By engaging with diverse viewpoints and considering the broader implications of their work, engineers can develop a more nuanced and responsible approach to their profession.

 

Ethical Leadership in Engineering

One of the central themes of the conversation was the critical role of ethical leadership in addressing global challenges. John argued that ethical leadership is essential for tackling issues like climate change and biodiversity loss. He pointed out the need for engineers to act with integrity and prioritise evidence-based solutions over political or commercial pressures.

“If engineers behave in a way that’s ethical and technically competent, we have a much better chance of turning around the climate crisis,” John asserted. “We have a much better chance of adapting to what is going to be a changed climate now, inevitably.”

John also highlighted the importance of holistic approaches to engineering. He criticised industries like oil and gas for their persistent reliance on fossil fuels and misleading greenwashing tactics. Instead of merely improving existing processes, John advocates for reimagining solutions from the ground up to create sustainable and equitable outcomes.

 

Challenges and Opportunities

The path to ethical engineering is fraught with challenges, particularly in navigating political ideologies and commercial interests that often conflict with ethical practices. However, John remains optimistic, urging engineers to stand by their principles and push for systemic change.

“It’s crucially important that we have an ethical approach,” John emphasised. “We have to address these challenges. We can’t just pretend, because if we do, the consequences are going to be real. There’s no getting away from them.”

He also underscored the importance of collaboration across disciplines. By involving economists, sociologists, and community members, engineers can create well-rounded, effective solutions that consider a wide range of perspectives and potential impacts.

“Engineering is not just about the technical solution. There are aspects of life that have nothing to do with engineering that engineers have to take into account,” John noted. “We need to work with communities and get their perspectives in what we’re planning to do.”

 

The Role of Engineers Without Borders UK

EWB-UK plays a pivotal role in fostering ethical practices in engineering. The organisation’s initiatives, such as the Competency Compass and the Reimagined Degree Map, aim to drive systems change through higher education and professional practice. By working closely with universities and developing comprehensive curriculums, EWB-UK ensures that engineering graduates are equipped with the knowledge, skills, and mindset necessary to address the world’s most pressing challenges.

John highlighted the significance of the mindset component in EWB-UK’s approach. This component focuses on cultivating a culture of ethical behaviour and holistic thinking among engineers.

“University is a very formative period. If we can reach undergraduates at that stage, it’s an important lightbulb moment for them,” John explained. “It’s about understanding that life is messy, engineering is messy. There are many other professions out there, and understanding how to plug into them and when to bring them in is crucial.”

 

Conclusion

John’s insights reveal the critical role of ethics in engineering and the importance of nurturing ethical leadership within the sector. Through initiatives like EWB-UK’s Competency Compass and Reimagined Degree Map, the next generation of engineers can be equipped with the tools and mindset needed to drive positive change.

As John aptly puts it,

“The people who are mad enough to think they can change the world are the ones who do.”

His call to action is clear: engineers must embrace their responsibility to society and the planet, striving to create a better, more sustainable future for all.

 

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A Call to Arms: Leading the Charge in Advertising for Good

Episode 24 | 24.06.2024

A Call to Arms: Leading the Charge in Advertising for Good

This week, we sat down with Thomas Kolster, founder of Goodvertising Agency and author of “Goodvertising” and “The Hero Trap.” Thomas shares his insights on the evolving landscape of advertising and its potential to drive positive change. He delves into the challenges of balancing consumer engagement with sustainability, emphasising the need for transparency and accountability in the industry.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

The Evolution of Goodvertising

Thomas Kolster is a pioneer in the field where marketing, business, and sustainability intersect. With his first book, “Goodvertising,” he popularised the term to describe advertising that delivers positive environmental or societal benefits. His second book, “The Hero Trap,” warns of a post-purpose market, where people no longer buy into your values or your “why,” but rather who you can help them become.

Thomas’s journey began on a small island in the Baltic Sea, where he witnessed firsthand the collapse of the local fishing industry. This early experience shaped his understanding of the fragile relationship between industry and nature. However, it was the 2009 climate summit in Copenhagen that catalysed his career in sustainable advertising. Disappointed by the lack of action from world leaders, Thomas decided to take matters into his own hands.

“I experienced what can happen when we can’t just take nature for granted and the services that nature provides to us,” Thomas recalls. “That’s actually where my journey started.”

 

A New Kind of Leadership

Thomas is vocal about the need for the advertising industry to grow up and take its responsibility seriously. He believes that the industry has significant power to drive GDP growth but also has a negative side effect on overconsumption and environmental degradation. For Thomas, the solution lies in redefining leadership within the industry.

“We don’t really have any responsibility per se, you know we can’t really… And so that’s disappointing,” Kolster laments. “We need to take a much more human-centric approach to this. We know people want to live sustainably, is it really that difficult to help them on that journey?”

Kolster criticises the industry’s tendency to chase the next trend without establishing a long-term vision. He argues that brands need to focus on offering sustainable choices and showing real leadership.

“The industry’s inability to create any sort of long-term vision is disappointing for an industry that is creative, that talks about leadership, that talks about purpose,”

 

The Role of Advertising in Overconsumption

One of the central themes of our conversation was the inherent conflict between advertising and sustainability. At its core, advertising aims to stimulate consumption, which often leads to environmental harm. Thomas acknowledges this paradox and urges the industry to rethink its approach.

“I don’t think we as an industry have ever had such impactful weaponry at our disposal to target people with,”

Thomas points out. “We need to redesign how we advertise. For every decision we make, we should think like a public service channel: What’s best for society? What’s best for our children?”

Thomas emphasises the need for the industry to set guardrails and take proactive steps to reduce its negative impact. He calls for a shift away from harmful practices like excessive promotions and misleading sustainability claims. “There are so many things we could just say no to. It’s not that we cannot take leadership on that stuff, and that’s what pisses me off the most.”

 

Digital Advertising and Environmental Impact

As digital advertising continues to grow, so does its environmental footprint. Thomas highlights the importance of addressing the carbon footprint of digital media and the need for the industry to take a stand on this issue.

“The impact of digital advertising… it’s one of the more growing media types in terms of how people actually spend their media money,” Thomas explains. “Finally, I do see some discussions around carbon footprint, which is amazing in our industry. But again, we need to put up guardrails and start raising this cute little Lion Cub in a sensible manner.”

Thomas stresses the importance of creating a positive digital environment that minimises harm to the planet. He calls for a unified global approach to regulate and guide the use of emerging technologies like AI in advertising.

 

Optimism and Realism

Despite the challenges, Thomas maintains a cautiously optimistic outlook. He believes that the advertising industry has the potential to lead meaningful change if it embraces a more responsible and sustainable approach.

“I think as a creative person, you need to be inherently optimistic. You need to be able to envision a future and set forward a vision and a direction to which you wanna move and can move,” Thomas says. “But let’s be honest, we are right now in a capitalist system that seems to have a built-in inability to deal with long-term changes.”

Thomas calls on young advertisers to remain bold and persistent in their efforts to drive positive change.

“If you believe in something, keep fighting for it, because there’s other people who are gonna believe it as well. And I’m absolutely sure that if you’re young, creative, and you do passionate work in this space, it’s gonna inspire other folks.”

 

Conclusion

Thomas’s insights highlight the urgent need for the advertising industry to reevaluate its role and responsibilities. By adopting a more sustainable and human-centric approach, the industry can leverage its considerable influence to drive positive change. As Kolster aptly puts it, “The least we can do as an industry is to offer people sensible green choices.”

For more insights from Thomas Kolster and to explore how the advertising industry can lead the charge for good, tune in to the latest episode of The Responsible Edge Podcast.

 

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A Closer Look at PR: Are the Days of Deception Over?

Episode 23 | 18.06.2024

A Closer Look at PR: Are the Days of Deception Over?

This week, we sat down with Aisling Connaughton, co-founder & sustainability solutionist at Cyd Connects, discusses the evolving role of PR in ethical business practices. Aisling highlights how PR has historically masked unethical practices but now has the potential to foster transparency and trust. She shares insights on stakeholder engagement, the importance of sustainability frameworks like B Corp, and how businesses can balance profitability with ethical responsibility.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

Aisling’s journey from the beauty industry to sustainability consultancy provides a unique perspective on the evolution of greenwashing. “I spent years working in the beauty industry… where greenwashing was rife,” Aisling recalls. This firsthand experience underscored the necessity of genuine sustainability practices, as she transitioned from traditional PR roles to becoming a vocal advocate for ethical business.

Greenwashing, a term that only entered the dictionary in 2019, refers to the practice of conveying a false impression or providing misleading information about how a company’s products are more environmentally sound. Aisling’s narrative sheds light on how greenwashing can often be a subtle and insidious challenge. For instance, she describes how beauty brands would claim, “this product hasn’t been tested on animals,” while neglecting to mention that the individual ingredients had been.

 

The Role of PR in Ethical Business

The conversation explores the critical role of PR in shaping and maintaining a company’s ethical stance. Aisling highlights the dual-edged nature of PR: while it can be used to mask unethical practices, it also has the power to foster transparency and trust.

“Brands don’t have anywhere to hide,”

Aisling asserts, emphasising the accountability that modern communication channels impose on companies.

Transparency is paramount. As Aisling notes, “It’s around being transparent… you have to walk this middle line. You need to have a leadership position.” This involves not only avoiding deceptive practices but actively engaging with stakeholders to build a credible narrative around sustainability.

 

Stakeholder Engagement and ESG

A significant portion of the discussion is dedicated to the importance of stakeholder engagement in developing effective ESG (Environmental, Social, and Governance) strategies. Aisling explains,

“It’s about mapping out who your stakeholders in your business… and how are they engaged in your business.”

This approach ensures that all voices are heard and that the company’s actions align with its ethical commitments.

Engaging stakeholders is not merely about communication; it’s about genuine interaction and feedback. Aisling elaborates, “If you listen to your customers and hear what they have to say… hearing from your customers firsthand is really key in taking it on board.” This interaction helps companies not only to identify areas of improvement but also to educate their audience about the complexities of sustainability

 

Addressing the Challenges of Greenwashing

One of the most compelling parts of the episode is the discussion on the practical challenges and risks associated with greenwashing. Aisling acknowledges that while some companies engage in greenwashing with malicious intent, others do so inadvertently.

“Some businesses are really trying to do the right thing and accidentally greenwash,”

she points out. This highlights the importance of continuous education and vigilance in ethical business practices.

Aisling emphasises the need for businesses to stay informed and adaptable. “Sustainability is like tech, it’s constantly moving… what you were doing yesterday is not good enough tomorrow,” she states. This dynamic nature of sustainability requires businesses to be proactive and forward-thinking.

 

The Future of Ethical Business

Looking ahead, Aisling is optimistic about the potential for businesses to evolve and embrace ethical practices. She highlights the role of frameworks like B Corp, which require companies to commit legally to balancing profit with purpose. “That’s why I’m such a fan of B Corp… it’s about moving your business from a shareholder model to a stakeholder model,” Aisling explains.

This shift is not just about compliance but about fundamentally rethinking the purpose of business. Aisling shares her belief that money can be a force for good: “We need to figure out how we all make money and participate in this economy and do good with it instead of bad.”

 

Personal Reflections and Advice

The episode concludes with Aisling sharing personal reflections and advice for aspiring professionals. She encourages listeners to trust their instincts and not to be afraid of change.

“Our skills are so transferable… there’s a lot more opportunity out there than you realise,”

Aisling advises. This empowerment narrative is particularly resonant, reminding us that ethical business is not just a professional endeavor but a personal journey.

In essence, this episode of “The Responsible Edge” podcast with Aisling Connaughton offers a profound exploration of the challenges and opportunities in ethical business practices. From tackling greenwashing to engaging stakeholders and embracing continuous improvement, the insights shared provide a roadmap for businesses committed to making a positive impact.

 

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