When Doing the Right Thing Is Too Expensive: Why Sustainable Startups Still Struggle to Scale

Episode 93 | 4.5.2025

When Doing the Right Thing Is Too Expensive: Why Sustainable Startups Still Struggle to Scale

In a world where the climate crisis intensifies by the week, we might expect bold progress from our biggest institutions. Yet when a global alliance of banks steps back from its net-zero commitments, it’s a sign not just of political fragilityโ€”but of something far deeper: the broken economics of climate action.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

Kate Chilton, Chief Sustainability Officer and Chief of Staff at BamCore, has experienced both the corporate and startup sides of sustainability. After starting her career at Accenture and working her way into the core of climate startups, she now finds herself in the thick of itโ€”caught between investor expectations, startup survival, and the uncompromising realities of planetary boundaries.

In this episode of The Responsible Edge, Kate takes us on a journey through the messiness of real-world sustainability: the idealism, the disillusionment, and the flickers of optimism that still make the fight worth it.

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What Happens When Net Zero Becomes โ€œToo Expensiveโ€?

The catalyst for the conversation is Bloombergโ€™s recent report on the Net Zero Banking Alliance (NZBA), a group of major banks committed to aligning their lending with the Paris Agreement. One by oneโ€”U.S. banks, Canadian banks, and then Japanese banksโ€”have stepped away from the group.

Why? According to Kate, the answer is chillingly simple:

โ€œBy exiting NZBA, these banks have sought greater autonomy to set and adjust their environmental strategies without being bound by a commitment to stay aligned to the Paris Agreementโ€”which they now view as a fictitious world.โ€

Put bluntly: NZBA is aligned with a future thatโ€™s becoming increasingly unlikely. And the market will punish banks for focusing on decarbonisation if they are perceived to be giving up earnings potential.

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โ€œSustainability Only Works If It Makes Business Senseโ€

Having worked at a corporate giant like Accenture and now at a bio-based building materials startup, Kate sees the problem from both ends of the spectrum.

โ€œThe sustainable decision needs to be the right business decision. We can’t just expect businesses to do the altruistic thing when they are fundamentally mission-driven to turn a profit.โ€

Startups may be mission-first, but theyโ€™re not immune either. Even companies like BamCore, which manufactures climate-positive building products, must navigate a system where clean energy and low-carbon materials still struggle to competeโ€”on cost, supply, and capital access.

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Built-In, Not Bolted-On

Kate wears two hatsโ€”Chief Sustainability Officer and Chief of Staffโ€”which gives her a unique view across the entire organisation.

โ€œSustainability shouldnโ€™t be an afterthought. It needs to be built in, not bolted on.โ€

This dual role allows her to connect sustainability to every departmentโ€”from marketing and product development to sourcing and manufacturing. It’s a model that makes sense for startupsโ€”but itโ€™s rare in larger organisations, where ESG still too often sits in a silo.

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The Capital Gap No One Wants to Talk About

One of the sharpest insights comes when Kate breaks down the climate finance landscape for startups:

  • ๐Ÿฅ‡ Seed-stage: Government grants, angel investors, climate-focused VCs.

  • ๐Ÿ—๏ธ Growth-stage: A funding valley between VC and private equity.

  • ๐Ÿฆ Mature-stage: Shift from equity to debtโ€”often inaccessible for physical solutions that need massive CapEx.

โ€œWe’re not playing in electronsโ€”we’re playing in atoms. In order to combat climate change, this is a physical problem. We need physical solutions.โ€

When capital dries upโ€”particularly for manufacturing-heavy solutions like BamCoreโ€”the transition stalls, no matter how compelling the climate case is.

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Realism vs. Idealism: Can We Still Be Optimistic?

Kate doesnโ€™t sugar-coat it:

โ€œThereโ€™s always a little flame of eco-anxiety driving me. But Iโ€™ve moved from being an optimist to an optimistic pessimist.โ€

And yet, thereโ€™s still hope:

  • The next generationโ€”Gen Zโ€”is taking climate seriously.

  • Clean energy is reaching cost parity with fossil fuels in more regions.

  • The appetite for systemic changeโ€”from carbon pricing to Doughnut Economicsโ€”is growing.

โ€œOur financial system is intertwined with emissionsโ€ฆ We need to unwind them such that we can make decisions that are still good for our economies but that also drive down emissions.โ€

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๐Ÿ’ฌ Kateโ€™s Magic Wand Moment

If given a magic wand, what would Kate change?

โ€œMake it easier for companies that want to be sustainable to succeed.โ€

Itโ€™s a simple askโ€”but behind it lies a radical truth. We know what to do. We just havenโ€™t made doing the right thing easyโ€”or profitableโ€”enough.

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Building a Regenerative Future: Why Construction Must Learn to Give Back

Episode 91 | 28.4.2025

Building a Regenerative Future: Why Construction Must Learn to Give Back

In this episode of The Responsible Edge, we welcomed Brogan MacDonald, Head of Sustainability (Structures) at Ramboll, to explore a crucial, often overlooked topic: how the construction industry must evolve from sustainability into regeneration.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

Broganโ€™s journeyโ€”from a creative young vegetarian to a senior engineer and environmentalistโ€”reflects a bigger shift taking place across the built environment sector: one that demands we stop settling for โ€œless badโ€ and start designing systems that actively restore.

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From Carbon Focus to Climate Justice

Broganโ€™s role at Ramboll has expanded far beyond traditional carbon accounting. Today, she leads initiatives around:

  • Embodied carbon reduction

  • Circular economy and material reuse

  • Biodiversity impact management

  • Equity and climate justice in design

“Weโ€™re still operating in a degenerative paradigmโ€”taking more than we give back. Regenerative design asks: how do we leave places healthier than we found them?”

Her point is clear: net-zero isnโ€™t enough. Construction must actively repair, rewild, and rethink its entire relationship with natural and human systems.

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Breaking the “Creative vs Scientific” Myth ๐ŸŽจ๐Ÿ”ฌ

Broganโ€™s path challenges the old idea that you’re either a creative or a scientist. Initially pigeonholed into the arts at school, it was a single teacher who opened her eyes to the possibilities of blending both worlds.

โ€œEngineering isnโ€™t the opposite of creativity. It is creativeโ€”problem-solving with ingenuity.โ€

This blending of artistry and technical rigour defines her philosophy today, whether redesigning steel systems or reimagining corporate leadership models.

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Leading with Softness ๐Ÿ’ฌ

Another powerful insight Brogan shared is the shift in how she leads.

โ€œFor years, I tried to blend inโ€”to be one of the guys. Now, I lean into softness. Authenticity, empathy, and care are leadership strengths, not weaknesses.โ€

In a male-dominated engineering world, this shift has helped her build trust and influence far more effectively than traditional command-and-control styles.

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Steel, Scrap, and the “Uncomfortable Truth” of Decarbonisation ๐Ÿ”ฅ

Discussing the recent Scunthorpe Steel crisis, Brogan illuminated a critical, often misunderstood issue:

  • Scrap steel can only meet a third of global demand.

  • Demand for steel is set to rise 50% by 2050.

  • Even โ€œlow-carbonโ€ solutions like electric arc furnaces arenโ€™t silver bullets unless paired with drastic consumption reduction.

โ€œSpecifying recycled steel might look good on a project report. But it doesn’t cut global emissions. We need material reuse, systemic reduction, and real honesty about our limits.โ€

She also issued a stark warning: without better scrap recovery, smarter material reuse, and demand reduction, the green steel revolution risks being a mirage.

Radical Solutions: Reuse, Bio-Based Materials, and Mindset Shifts ๐ŸŒฑ๐Ÿ—๏ธ

Despite the serious challenges, Brogan remains hopeful:

  • Steel reuse: Salvaging and recertifying steel from demolition sites could slash emissions dramatically.

  • Bio-based materials: Timber, hempcrete, mycelium composites, and more could transform mid-rise construction.

  • Innovative concrete technologies: New blends like calcined clay concrete could revolutionise infrastructure if clients embrace innovation and risk.

But the biggest barrier? Mindset.

“Construction moves slowly. It took twenty years to fix basic safety. We can’t afford that pace for the climate transition.”

Graduates and younger professionals, she believes, are key to unlocking faster cultural change.

Broganโ€™s Magic Wand Moment ๐Ÿช„

If given a magic wand, Brogan would replace GDP as the dominant measure of success with Doughnut Economicsโ€”balancing human needs within planetary boundaries.

“GDP doesn’t equal happiness. We need an economic model that values health, equity, and environmental regeneration.”

Final Takeaway ๐Ÿš€

Brogan MacDonaldโ€™s vision challenges the construction industryโ€”and society more broadlyโ€”to stop patching problems and start building net-positive futures. Through material reuse, radical honesty, systemic redesign, and authentic leadership, a regenerative built environment isnโ€™t just possibleโ€”itโ€™s urgently necessary.

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Climate Literacy: The Missing Link in the Built Environmentโ€™s Sustainability Efforts

Episode 73 | 25.2.2025

Climate Literacy: The Missing Link in the Built Environmentโ€™s Sustainability Efforts

On a recent episode of The Responsible Edge, Mina Hasman, Sustainability Director at Skidmore, Owings & Merrill (SOM), shared her insights on why climate literacy is the most overlooked but crucial element in the built environmentโ€™s sustainability transition.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

Bridging the Knowledge Gap in Architecture and Design

With a career spanning architecture, environmental engineering, and policy advocacy, Mina has worked at the forefront of embedding science-based sustainability frameworks into the industry. However, despite the growing push for net zero and ESG commitments, she warns that many professionals still lack the foundational knowledge needed to implement real change.

โ€œMany people still donโ€™t know what net zero carbon truly meansโ€”what it entails, how to measure it, and how to verify claims. Thatโ€™s where problems arise.โ€

In this conversation, Mina highlights the urgent need for climate literacy, the role of governance in preventing greenwashing, and the steps the industry must take to move beyond fragmented sustainability initiatives.

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Why Climate Literacy is Critical

Sustainability is now a non-negotiable in the built environment, yet many of the professionals responsible for delivering net zero strategies are not equipped with the scientific, technical, or regulatory understanding required to do so effectively.

Mina explains that this knowledge gap leads to:

  • Misaligned sustainability claims that fail to translate into measurable impact
  • Buildings that underperform despite being marketed as โ€˜net zeroโ€™
  • Greenwashingโ€”sometimes unintentionalโ€”due to misunderstandings of carbon accounting

โ€œItโ€™s not that people are deliberately misleading othersโ€”many simply donโ€™t know the full technical implications of what theyโ€™re committing to.โ€

This is why climate literacy must be treated as a core competency, not just for sustainability consultants, but for architects, engineers, developers, policymakers, and financial decision-makers.

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A Science-Based Approach: The Net Zero Carbon Building Standard

One of the most promising developments in tackling these issues is the Net Zero Carbon Building Standard (NZCBS), a UK-based initiative aiming to set science-backed energy and carbon targets for real estate projects.

Mina has played an integral role in shaping the framework, which aims to define what โ€œnet zeroโ€ truly means for the built environment, ensuring companies can no longer make vague or misleading claims without accountability.

โ€œIf we cannot join forces, we will never be able to truly understand where we standโ€”and if we donโ€™t know where we stand, we cannot map the route to net zero.โ€

The NZCBS pilot phase is currently underway, allowing businesses to test its methodologies and refine the approach before its full-scale launch later this year. Mina encourages industry professionals to actively engage with the standard now, rather than waiting for it to become a regulatory requirement.

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Beyond Silos: Why Collaboration is Key

One of the biggest roadblocks to effective climate action in the built environment is fragmentation. Too often, different stakeholdersโ€”architects, engineers, developers, investors, and regulatorsโ€”approach sustainability from disconnected perspectives.

โ€œWe need to eliminate this sense of ownershipโ€”where organisations want to โ€˜leadโ€™ rather than work together. Progress is not about individual recognition; itโ€™s about collective impact.โ€

The industry needs greater alignment, where sustainability is integrated from the earliest stages of project planning, rather than being added on as a compliance exercise. This shift requires leadership at all levelsโ€”from company boards to project managersโ€”ensuring that sustainability is not just a marketing statement but a structural priority.

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Governance: The Guardrail Against Greenwashing

The risk of greenwashing is one of the biggest challenges in sustainability today. While some organizations intentionally overstate their progress, many others simply fail to measure their impact accurately, leading to claims that donโ€™t hold up under scrutiny.

For Mina, strong governance is the most important factor in ensuring sustainability commitments are real, measurable, and aligned with long-term business objectives.

โ€œIf you don’t have governance in place, you will struggle to ensure accountability. The board and leadership teams must understand that net zero is not just a goalโ€”itโ€™s an ongoing responsibility.โ€

This means:

โœ” Embedding sustainability education into leadership training programs
โœ” Ensuring sustainability claims are independently verified
โœ” Making science-based decision-making the norm, not the exception

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A Call to Action: Climate Literacy as a Non-Negotiable

When asked what single change could accelerate progress in the built environment, Minaโ€™s answer was clear:

โ€œClimate literacy. If we could all have the same foundational knowledge of sustainabilityโ€”its challenges, solutions, and interdependenciesโ€”we could make better decisions, avoid unintended consequences, and scale impact faster.โ€

Rather than relying on short-term initiatives, the industry must invest in long-term education, knowledge-sharing, and governance structures that ensure sustainability is understood, applied, and enforced at every stage of development.

The future of sustainable construction will not be shaped by ambition aloneโ€”it will be shaped by those who have the knowledge and leadership to turn ambition into action.

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Building Green from the Ground Up: Closing the Skills Gap

Episode 49 | 08.11.2024

Building Green from the Ground Up: Closing the Skills Gap

In this episode, Amanda Williams, Head of Environmental Sustainability at The Chartered Institute of Building (CIOB), explores the urgent need to bridge the green skills gap within the construction industry. Amanda discusses how achieving net-zero targets requires sustainability competencies not only in specialised roles but across every area of the sector.

โ€‹

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

In the quest to achieve net-zero targets, the construction industry faces a unique challengeโ€”the urgent need to bridge the green skills gap. Amanda Williams, the Head of Environmental Sustainability at the Chartered Institute of Building (CIOB), sheds light on this critical issue. Her insights underscore the importance of embedding sustainability competencies into every role within the sector, not just specialised green jobs. Drawing on her extensive experience, Amanda shares how the construction industry can cultivate a workforce capable of building a greener future.

From her early years growing up on a family farm to her career spanning academia, corporate roles, and policy work, Amandaโ€™s journey reflects a lifelong commitment to environmental stewardship. Her role at CIOB allows her to drive change on an industry-wide level, providing her with what she calls โ€œan enormous potential impactโ€ through CIOBโ€™s network of 50,000 professionals globally. She is passionate about ensuring that the construction sector remains resilient, sustainable, and inclusive, urging everyone within the industry to engage in sustainability efforts.

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The Green Skills Gap: More Than Just Green Jobs

For Amanda, the green skills gap extends far beyond the creation of specialised roles such as retrofit coordinators or biodiversity specialists. She argues that true sustainability in construction will only be achieved when green skills are embedded across all roles in the industry.

โ€œSustainability needs to be in everyoneโ€™s job description, not just reserved for specialists,โ€

Amanda emphasises .

The challenge, as Amanda explains, is twofold. First, the industry faces a shortage of workers with the necessary technical skills to perform green jobs. Second, there is a need for individuals in traditional rolesโ€”plumbers, electricians, builders, and project managersโ€”to develop competencies in sustainable practices. โ€œWe also need people in existing trades to have those green skills as well,โ€ Amanda notes, explaining that these workers will need new skills and knowledge to adapt to sustainable materials, modern construction methods, and energy-efficient retrofitting .

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Breaking Down the Barriers to Sustainability Skills

Amanda identifies several barriers that have contributed to the green skills gap, particularly within construction. These include insufficient investment in green skills training, a lack of awareness and interest in green jobs, and misconceptions about the industry. Additionally, Amanda points to a cultural challenge: many workers feel that green skills are not relevant to their current roles. Changing this mindset, she believes, is essential.

โ€œUnderinvestment in green skills has held the industry back,โ€ Amanda asserts. Many educational institutions and training programmes have been slow to prioritise sustainability education, and industry recruiters often overlook green skills in their hiring criteria. As Amanda puts it,

โ€œwe canโ€™t rely on sustainability practitioners to solve this for us operating in silos; it has to be embedded in everything we do, in all our processes, and in everybodyโ€™s rolesโ€ .

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Flexible and Accessible Training for a Diverse Workforce

Amanda advocates for a collaborative approach to closing the green skills gap, calling on the government, educational institutions, and industry stakeholders to support flexible training solutions. One proposal she highlights is a government-funded โ€œGreen Skills Fundโ€ that would make training more accessible and affordable. Such a fund, Amanda explains, could cover apprenticeships, upskilling for existing workers, and new green certifications.

Amanda envisions a training ecosystem that accommodates different learning styles and schedules, with options ranging from virtual classes and on-the-job training to flexible, hands-on learning experiences. โ€œWe need to think aboutโ€ฆscaling up capacity, but also making training accessible to people in existing trades, not just new entrants,โ€ Amanda explains, underscoring the importance of reaching those already in full-time roles who may want to add green skills to their repertoire .

She also believes that industry leaders should partner with professional institutions, such as CIOB, to integrate green competencies into ongoing professional development. As Amanda notes, membership in a professional institution like the Institute of Environmental Management and Assessment has been instrumental in her own career progression, offering both technical training and the opportunity to build transferable skills like critical thinking and leadership.

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Empowering the Workforce to Tackle Real-World Sustainability Challenges

Amandaโ€™s role at CIOB allows her to influence sustainability across the construction industry in a way she has not experienced in previous roles. Unlike her former positions, where she focused on reducing the environmental impact of a single organisation, her current role emphasises industry-wide change. She collaborates with CIOBโ€™s various directorates, including membership, communications, and policy teams, to support professionals in integrating sustainability into their work.

Through CIOBโ€™s Continuing Professional Development (CPD) offerings, Amanda and her team provide industry members with resources and training to help them navigate the green transition. โ€œOur members are working in all corners of the built environment,โ€ she explains, noting that the organisationโ€™s broad reach enables it to drive change on a large scale. โ€œThe potential impact is huge,โ€ Amanda says, expressing her commitment to ensuring that sustainability becomes a central consideration in every aspect of the industryย  .

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The Social Responsibility of the Construction Industry

A recurring theme in Amandaโ€™s insights is the idea of social responsibility within the construction industry. For Amanda, bridging the green skills gap offers an opportunity not only to meet net-zero targets but also to foster a โ€œjust transitionโ€ for workers transitioning from high-carbon industries, such as oil and gas. โ€œThe construction industry could be a receiver industry for those workers, which would help close the skills gap and secure a just transition,โ€ she remarks .

Amanda also highlights the need to address the gender gap and broader diversity issues within the sustainability and construction sectors. She points out that the industry has traditionally struggled with an โ€œimage problem,โ€ which has deterred many young people, particularly women, from considering careers in construction.

โ€œThere is a shortage of women interested in green-skilled jobs within the built environment,โ€

she notes, adding that a key solution lies in rebranding green skills as universal skills relevant to all roles and industries.

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From Technical Skills to Systems Thinking: A Holistic Approach to Sustainability

Beyond technical training, Amanda stresses the importance of what she calls โ€œsystems thinkingโ€ in sustainability. She believes that addressing the green skills gap will require construction professionals to develop a holistic understanding of how their roles fit into the broader environmental picture. This type of thinking, she explains, will help the industry avoid unintended consequences, such as those that arise when a poorly planned retrofit inadvertently causes moisture damage to older buildings.

Amanda believes that systems thinking should be central to any green skills training, enabling professionals to look beyond the immediate tasks at hand and consider the long-term impacts of their work. โ€œSustainability issues are complex and cut across disciplines,โ€ she remarks, โ€œand systems thinking helps us look at the big pictureโ€ .

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A Call to Action: Closing the Green Skills Gap

For Amanda, closing the green skills gap is not just about upskilling individuals; itโ€™s about transforming the construction sector into a sustainable and resilient industry. She believes that industry leaders, educational institutions, and government entities must work together to build a pipeline of green talent. โ€œWe need to acknowledge just how critical it is that we address it,โ€ she says, highlighting the urgency of training skilled professionals to retrofit existing buildings and meet climate goals.

The construction industry, responsible for nearly 40% of global emissions, plays a pivotal role in the green transition. As Amanda points out, 80% of the buildings used today will still be in use by 2050, making retrofitting essential to achieving net-zero targets.

โ€œFailure to deliver a large-scale programme of retrofit for existing buildings is going to put net-zero targets at risk,โ€

she warns, underscoring the high stakes involved .

Amandaโ€™s message is clear: sustainability in construction is not optional. The industry must act swiftly to develop green skills across the board, empowering every worker to contribute to a sustainable future. โ€œItโ€™s not just a huge challenge; itโ€™s also an opportunity,โ€ she concludes, calling on everyone within the construction industry to embrace sustainability as a collective responsibility.

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Final Reflections: A Vision for the Future

Reflecting on her career, Amanda expresses both hope and urgency for the future of sustainability in construction. Her vision is one where green skills are woven into the fabric of the industry, allowing construction professionals to make a positive impact on the environment. โ€œI hope that by the end of my career, Iโ€™ll see a genuine shiftโ€”a built environment that values sustainability as core to every role,โ€ she shares, adding that every small step contributes to a larger movement towards a greener future .

Amandaโ€™s insights serve as a rallying call for the construction industry to build a resilient, sustainable, and inclusive workforce equipped to tackle the complex challenges of the 21st century. Through her work at CIOB, she is paving the way for a future where green skills are no longer a speciality, but a standard across the industry.

ย 

Integrity in Action


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A Sustainable Foundation: How One Property Firm Leads by Example

Episode 48 | 05.11.2024

A Sustainable Foundation: How One Property Firm Leads by Example

In this episode, Tom Roundell Greene, Partner and Head of Sustainability at Carter Jonas, shares insights on embedding sustainability into core business strategies within the property sector. Drawing from his experience at JLL and Carter Jonas, Tom discusses the shift from compliance-driven approaches to meaningful, value-focused sustainability efforts.

โ€‹

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

In a world where environmental responsibility is increasingly scrutinised, sustainability is no longer an optional add-on for businesses but an integral part of corporate strategy. Tom Roundell Greene, Partner and Head of Sustainability at Carter Jonas, embodies this shift. With a career shaped by experiences in both the UK government and global real estate firm JLL, Tom brings a unique perspective to the sustainability conversation. In a recent discussion, Tom shared how heโ€™s working to make sustainability a core business principle at Carter Jonas and offered insights into how companies can embrace long-term environmental strategies while delivering value.

Tomโ€™s journey into sustainability began with a desire to โ€œbe part of shaping a better world.โ€ Studying philosophy at university, he was deeply affected by world events such as 9/11, which shifted his view on global issues and inspired him to pursue a role in public service. He began his career in the UK Cabinet Office, eventually focusing on sustainable development, a field he describes as โ€œthe practical application of philosophy.โ€ However, he soon became frustrated with the โ€œshort-term thinkingโ€ that can be a hallmark of political cycles. After more than a decade in government, he transitioned to the private sector, joining JLL, where he discovered new opportunities to effect change.

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A Fresh Approach at Carter Jonas

Since joining Carter Jonas, a multidisciplinary property firm operating across the UK, Tom has continued to push the boundaries of what sustainability can mean in the business context. For Tom, sustainability is not merely a regulatory requirement but โ€œabout better ways of doing things,โ€ a principle that is reflected in his work to embed long-term, client-focused strategies into the heart of Carter Jonas.

At Carter Jonas, Tom is leading the firmโ€™s sustainability initiatives within a flexible business structure as an LLP (Limited Liability Partnership). Unlike publicly listed companies, LLPs are less constrained by the immediate demands of shareholders, allowing Carter Jonas to set ambitious, long-term goals that resonate with its core values. โ€œOur aim is to be ambitious for ourselves and our stakeholders,โ€ Tom explained, โ€œwithout trying to boil the ocean in terms of compliance with standards and frameworks.โ€ This focus allows Carter Jonas to develop a sustainability strategy tailored to the unique needs of its diverse clients, which span from country estates to commercial infrastructure projects.

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Balancing Compliance and Strategic Goals

A central challenge in Tomโ€™s role is navigating the tension between compliance-focused sustainability efforts and proactive, innovation-led approaches. While data collection and ESG (Environmental, Social, and Governance) reporting are essential for transparency, he stresses that businesses should not see these as the final goal. โ€œIf you treat sustainability as only a compliance issue, you miss its true value,โ€ Tom noted. He believes compliance should be seen as the โ€œminimum mandatoryโ€ rather than the ultimate aim. For Tom, sustainability should align with an organisationโ€™s long-term goals, influencing decision-making at every level of the business.

In todayโ€™s business environment, sustainability reporting frameworks can be challenging, especially as they continue to evolve. Referring to his experience at JLL, Tom recalled, โ€œThe ESG reporting ecosystemโ€ฆ sets a very clear set of expectations for what good looks like.โ€ However, he argues that while these standards are essential, they can sometimes overshadow other aspects of sustainability.

โ€œYou can spend huge amounts of time trying to finesse your data collection systems and reportingโ€ฆ to the detriment of actually just getting on and doing stuff.โ€

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Collaboration and Partnerships: The Key to Success

One of Tomโ€™s core philosophies is the importance of collaboration, both within the company and with external partners. At Carter Jonas, this has led to initiatives like a recent research collaboration with University College London, which explored the โ€˜green premiumโ€™ for commercial buildings. Tom believes that partnerships with academic institutions provide valuable analytical perspectives that can drive forward-thinking strategies. โ€œComing together with academic institutionsโ€ฆ brings fresh perspectives and analytical rigour,โ€ he explained.

For Tom, collaboration also extends to Carter Jonasโ€™ clients and peers within the property industry. The firm is actively engaged in industry-wide efforts to set standards, such as the recently launched Net Zero Carbon Building Standard. By participating in these collaborative efforts, Carter Jonas can align its own operations with best practices while supporting broader industry goals. โ€œConsistency and standards are crucial,โ€ he remarked, highlighting the importance of shared expectations in driving change across the sector.

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The Data Dilemma: A Necessary Foundation for Progress

Data is an essential component of sustainability reporting, but it can also be a double-edged sword. For Tom, the challenge lies in gathering the right data without becoming overwhelmed by the process. โ€œData collection is fundamental, but itโ€™s easy to get completely hung up on it,โ€ he observed. In his view, data should serve as a foundation for action rather than as an end in itself. At Carter Jonas, the focus is on collecting meaningful data that reflects the companyโ€™s most significant sustainability impacts.

A recent initiative involved calculating Carter Jonasโ€™ scope 3 emissionsโ€”those associated with the goods and services it purchases. This complex undertaking was a significant step toward understanding the companyโ€™s broader environmental footprint. โ€œWeโ€™ve now calculated the footprint associated with the goods and services that weโ€™re buyingโ€ฆ but thatโ€™s only day one,โ€ Tom explained.

โ€œYouโ€™ve got the informationโ€”now, how do you make sense of it and operationalise it to create positive change?โ€

Tom is also pragmatic about the challenges of influencing change within a large organisation. He recognises that resistance to change is natural and emphasises the importance of building relationships and communicating effectively. โ€œPeople donโ€™t like change; they donโ€™t like to have to adapt necessarily,โ€ he acknowledged. His approach is to present sustainability as a benefit, not just for the company but also for individual employees. By showing how sustainability initiatives align with both client demands and broader industry trends, he hopes to engage colleagues in the long-term vision.

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Building a Sustainable Future in Real Estate

Tomโ€™s role as Head of Sustainability at Carter Jonas highlights the unique challenges and opportunities that arise when working to embed sustainability within the real estate sector. The property industry has a profound impact on the environment, and clients are increasingly concerned about energy efficiency, emissions, and sustainable development. Tom is optimistic about the sectorโ€™s potential to make a positive impact, citing increased regulatory pressures and client demand as drivers of change. โ€œOur clients are proactively coming and speaking to colleagues about [sustainability],โ€ he noted, adding that Carter Jonasโ€™ work often involves helping clients navigate these new demands.

An example of Tomโ€™s innovative approach to sustainability is the firmโ€™s commitment to aligning certain financial mechanisms with environmental targets. At JLL, he pioneered an initiative that linked elements of the companyโ€™s net-zero goals to borrowing rates. This approach directly connected sustainability performance with financial incentives, providing a tangible example of how sustainability can create value. Reflecting on this experience, he said,

โ€œIt has a direct financial bearing on the operation of the business, putting the right incentives in place to drive change.โ€

At Carter Jonas, Tom is working to replicate similar approaches that tie sustainability directly into the companyโ€™s operational framework. He believes that, over time, such initiatives can help transform not only Carter Jonas but also the industry as a whole. โ€œWeโ€™re changing paradigms,โ€ he remarked, underscoring his belief in the power of incremental change.

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A Vision for the Future

Looking to the future, Tom hopes that his work will contribute to a broader shift in how businesses approach sustainability. He envisions a time when sustainability is fully integrated into the fabric of corporate strategy, where it is seen not as an obligation but as a fundamental value. His approach, rooted in long-term thinking and collaboration, offers a roadmap for other organisations seeking to follow a similar path.

When asked about the legacy he hopes to leave, Tomโ€™s response is characteristically humble. โ€œIโ€™m not trying to suggest Iโ€™m changing the world,โ€ he said, โ€œbut I like to think that all of these thingsโ€ฆ are contributing to creating this change.โ€ His words capture the essence of his work: small, meaningful steps toward a sustainable future that, when taken together, form a powerful collective movement.

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Conclusion

Tom Roundell Greeneโ€™s work at Carter Jonas offers a compelling example of how sustainability can be woven into the core of business strategy. From data collection and compliance to strategic partnerships and long-term goal-setting, his approach demonstrates the potential for sustainability to create value not only for the company but also for its clients and stakeholders. As he puts it, โ€œMaking progress with sustainability is not about having all the answers but about aligning decisions with our core purpose and allowing space for experimentation.โ€

In an industry often characterised by short-termism and compliance-driven approaches, Tomโ€™s vision stands out. By embracing sustainability as a core value, Carter Jonas is setting a new standard in the property sectorโ€”a model of how companies can build a sustainable future by doing things better, together.

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Integrity in Action


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The Daunting Yet Fruitful Challenge of Supply Chain Transparency

Episode 11 | 21.03.2024

The Daunting Yet Fruitful Challenge of Supply Chain Transparency

This week we’re joined by Joanna Auburn, co-founder and CPO at Trace, who brings insight into enhancing sustainability within business operations. With a deep dive into supply chain transparency, Joanna shares her journey from engineer to spearheading product development aimed at reducing carbon footprints. Discover how Trace aids businesses in understanding and minimising their environmental impact, as Joanna highlights the significance of robust transparency and collective action in paving the way for a genuinely sustainable future.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

In today’s increasingly eco-conscious market, the demand for transparency in supply chains has escalated beyond a mere regulatory requirement. It has become a pivotal element in building trust with consumers, employees, and stakeholders. Joanna explains,

“Supply chain transparency is about building trust.”

This insight underlines the broader implications of transparency, not just in achieving compliance but in laying the foundation for brand credibility and loyalty.

Transparency is more than a buzzword; it represents a commitment to ethical practices and a sustainable future. It involves an open dialogue about the origins, manufacturing processes, and environmental impacts of products, offering consumers the information they need to make informed choices. For businesses, this transparency is not just about avoiding negative scrutiny but about actively contributing to a more sustainable and responsible industry.

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The Power of Data

The role of digital platforms like Trace in simplifying the complexities of carbon footprint management is transformative. Joanna emphasises the platform’s utility with

“Trace makes it easier to measure emissions and understand them,”

pointing towards a technologically-driven future in environmental strategy. This forward-looking perspective suggests a significant shift towards informed, data-driven approaches in sustainability efforts, where digital analytics and tools play a central role in both formulating and communicating environmental strategies.

The integration of technology in sustainability efforts represents a critical evolution in how businesses approach environmental responsibility. It signifies a move from broad, often vague, commitments to specific, measurable actions that can be tracked, improved upon, and communicated transparently. This digital transformation not only enables businesses to better manage their environmental impact but also empowers consumers and stakeholders with the knowledge to hold them accountable.

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Overcoming Challenges with Transparency

Achieving comprehensive supply chain transparency is fraught with hurdles, from logistical complexities to the need for industry-wide standards. Joanna’s own experiences highlight these challenges, “Ensuring sustainability…was daunting,” she shares, shedding light on the practical difficulties businesses face in this endeavor. This honest reflection underscores the need for accessible, user-friendly tools and resources that can assist businesses in navigating the path towards sustainability.

The journey towards full transparency is both a technical and cultural challenge. It requires not just the right tools but also a shift in mindset among businesses, suppliers, and consumers towards valuing and prioritising sustainability. Overcoming these challenges demands collaboration across industries and sectors, a commitment to continuous improvement, and a willingness to innovate.

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Engaging Employees in the Sustainability Journey

Joanna’s insights on employee engagement in sustainability initiatives reveal a critical aspect of successful environmental strategies.

“Sustainability can’t just be dictated; it’s a collective effort,”

Joanna notes, advocating for a model of sustainability that is inclusive and participatory. This approach not only fosters a culture of sustainability within organisations but also leverages the collective creativity and commitment of the workforce towards making tangible impacts.

Employee engagement in sustainability goes beyond mere participation in initiatives. It involves educating and empowering employees to contribute their ideas, challenge existing practices, and advocate for sustainable solutions. This level of involvement can transform sustainability from a corporate objective into a shared mission, driving more significant and meaningful change.

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A Sustainable Future

The article concludes on a note of optimism, inspired by Joanna’s vision for the future of business sustainability. It envisions a world where supply chain transparency is not an exception but a norm, where platforms like Trace are indispensable in guiding businesses towards sustainability, and where companies view environmental responsibility as an integral part of their operations and ethical framework.

This future is not just a hopeful aspiration but a realistic objective, achievable through the collective efforts of businesses, consumers, and policymakers. It requires a commitment to transparency, innovation, and collaboration, with a focus on long-term sustainability over short-term gains.

Joanna’s conversation offers a blend of inspiration, actionable insights, and forward-looking optimism for businesses striving to align with the evolving standards of sustainability. Her narrative serves as a compelling guide, emphasising that transparency, employee engagement, and strategic use of technology are key to navigating the path towards a transparent and sustainable future.

ย 

Integrity in Action


๐Ÿ‘‰ Join The Anti-Greenwash Charter and be recognised for your commitment to responsible sustainability communications.

Want to be a guest on our show?

Contact Us.

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Queensgate House
48 Queen Street
Exeter
Devon
EX4 3SR

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ยฉ 2025. The Responsible Edge Podcast

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