Generative AI and ESG: Unlocking Potential While Avoiding Greenwashing

Episode 56 | 17.12.2024

Generative AI and ESG: Unlocking Potential While Avoiding Greenwashing

Jonathan Ha, the Founder and CEO of Seneca ESG, shared a thought-provoking perspective on generative AI’s potential to reshape sustainability practices during his recent appearance on The Responsible Edge. Known for his innovative use of technology in environmental, social, and governance (ESG) management, Jonathan dove deep into the transformative promise of generative AI and the critical need for guardrails to prevent unintended consequences like greenwashing.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

AI’s Role in Simplifying ESG Complexity

As the leader of Seneca ESG, a company providing AI-powered sustainability software, Jonathan highlighted the rising complexity of ESG reporting. He noted;

“A lot of these ESG-related tasks are repetitive in nature… Sustainability teams are often just two or three people, and they don’t have the capacity to manage the volume of inquiries coming their way.”

Generative AI, according to Jonathan, has the potential to automate these repetitive processes, freeing up resources and enabling teams to focus on strategic innovation.

Seneca ESG’s software already leverages AI for tasks like emission tracking and reporting compliance. “We’ve identified thousands of hours wasted on manual data management,” he explained. “Our tools reduce that burden, enabling organisations to focus on continuous improvement, not just compliance.”

The Greenwashing Dilemma

However, Jonathan also expressed caution about the risks of generative AI. He warned;

“If not used properly, generative AI could exacerbate greenwashing rather than fix it. For companies unsure of how to characterise their sustainability practices, relying on AI to ‘write something for them’ could lead to misleading claims.”

This challenge, he argued, underscores the need for robust guardrails. Seneca ESG’s AI solutions, for instance, incorporate user feedback to refine how they assist organisations, ensuring that outputs remain accurate and responsible.

Jonathan’s stance aligned closely with the values of The Anti-Greenwash Charter, whose signatories must adhere to strict standards around the use of generative AI in content production.

Balancing Compliance with Creativity

Jonathan emphasised that the true potential of generative AI lies in its ability to shift the balance within sustainability teams. “With the compliance and reporting side becoming so large, sustainability teams have less time to focus on innovation and problem-solving,” he said.

“Generative AI, when used responsibly, can free up time for these creative pursuits.”

This dual focus on compliance and creativity is central to Seneca ESG’s mission. The company doesn’t just help organisations meet regulatory requirements but also identifies opportunities for long-term improvement. “It’s not just about ticking boxes—it’s about becoming better,” Jonathan stressed.

A Vision for the Future

When asked about the broader implications of AI for corporate behaviour, Jonathan shared a visionary perspective. “If I had a magic wand,” he mused;

“I’d create a direct connection between corporate behaviour and societal happiness. Sustainability, security, and freedom are key components of this happiness.”

Jonathan’s ambition for Seneca ESG mirrors this vision. By providing tools that enable both compliance and innovation, he aims to help organisations not only meet today’s challenges but also position themselves as leaders in building a sustainable future.

The Takeaway

Jonathan’s insights remind us that while generative AI offers tremendous potential for ESG, its implementation must be approached with caution and responsibility. For organisations looking to harness its power, the focus must remain on fostering transparency, enhancing sustainability practices, and avoiding the pitfalls of greenwashing. As Jonathan concluded;

“The ultimate goal is not just compliance—it’s continuous improvement. That’s where the real impact lies.”

His approach offers a roadmap for businesses seeking to navigate the evolving intersection of technology and sustainability.

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From Protest to Progress: Jamie Klingler’s Fight for Women’s Safety and Police Reform

Episode 55 | 16.12.2024

From Protest to Progress: Jamie Klingler’s Fight for Women’s Safety and Police Reform

Jamie Klingler, activist, co-founder of Reclaim These Streets, and a national campaigner for women’s safety, has carved a distinct space in the fight for equality and reform. Speaking on The Responsible Edge podcast, Jamie shared her remarkable journey from a career in media and events to becoming a pivotal figure in the women’s safety movement.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

A Catalyst for Change: The Sarah Everard Vigil

Jamie’s activism was ignited during the pandemic, a time when societal pressures and injustices became painfully magnified. The tragic murder of Sarah Everard was a tipping point. Jamie reflected;

“How small does my life have to become to make it still worth living? Am I not supposed to get deliveries because most of the delivery drivers are men? Am I not supposed to take taxis?”

In a moment of profound anger and sadness, Jamie tweeted about organising a vigil for Sarah. That single tweet catalysed the birth of Reclaim These Streets. However, what began as a call for solidarity quickly turned into a legal battle when the Metropolitan Police deemed the vigil illegal under COVID-19 restrictions. Jamie recounted, “The arrogance and the antagonistic stance of the police created a monster in me. They activated me.”

Despite opposition, Jamie and her co-organisers raised £45,000 overnight to cover legal fees and took their fight to the High Court. Although the vigil was ultimately disrupted, Jamie’s resolve only strengthened.

“If you don’t let someone like me, a white, middle-class female, protest, who are you going to let protest?”

She asked, framing the broader implications of police overreach.

 

A Voice for the Voiceless

One of Jamie’s most striking realisations was her ability to amplify the voices of others without being hindered by personal trauma.

“I can be the fighting warrior for victims without it being as damaging to me individually.”

This clarity allowed her to channel her energy into high-impact advocacy, leveraging her media experience to highlight systemic issues. Jamie’s tireless efforts included meeting with politicians, confronting police leaders, and speaking to international media outlets.

Her activism has also brought to light the inadequacies of existing systems, particularly regarding police accountability. “Only one in ten police officers found guilty of gross misconduct lose their jobs,” Jamie shared. “If there’s no hunger for reform, they just want it off the front pages. They have no intention of fixing it.”

 

The Broader Mission: Women’s Safety and Workplace Reform

Beyond Reclaim These Streets, Jamie’s advocacy extends to workplace safety and equality. She is now the Chief Communications Officer for the Tomorrow Group, a role that allows her to integrate her activism with professional responsibilities. Jamie is a staunch advocate for treating employees as whole individuals, addressing everything from menopause and childcare to workplace harassment.

“Companies need to understand that safety and well-being are non-negotiable.”

She highlighted the importance of informed consent training, robust sexual harassment policies, and counselling services. “It’s not just about ticking boxes—it’s about creating an environment where people can truly thrive.”

 

Shifting Shame and Societal Norms

One of Jamie’s most powerful messages is the need to shift shame from victims to perpetrators. She cited activist Giselle Pelican’s mantra, “Shame has to change sides,” as a guiding principle for her work. This shift, Jamie believes, can foster a culture of respect and consent.

Her vision extends beyond systemic reforms to societal norms. Jamie imagines a world where disrespectful behaviour is socially unacceptable.

“In my ideal world, if one teenage boy yells something at a woman, the others in the car are so embarrassed they never get in a car with him again.”

 

A Call for Action and Hope

Jamie’s work underscores the urgency of addressing systemic failures while inspiring a collective movement for change. Her rallying cry to organisations and governments alike is to prioritise humanity over profit. “We need to stop dehumanising each other,” she emphasised.

“The more we respect each other, the more we can flourish together.”

From organising vigils to challenging institutional failings, Jamie Klingler’s journey is a testament to the power of perseverance and passion. As she continues her fight for reform, her message remains clear: lasting change is possible, but it requires courage, commitment, and collective action.

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The Quiet Revolution in Corporate Sustainability: A Conversation with Tom Carr

Episode 54 | 11.12.2024

The Quiet Revolution in Corporate Sustainability: A Conversation with Tom Carr

In a recent episode of The Responsible Edge, Tom Carr, Sustainability Strategy Director at SB+CO, shared profound insights into the evolving role of sustainability in business. Drawing from his multifaceted career—from growing up on a farm to advising FTSE100 companies—Tom’s journey underscores a vital shift in how organisations approach sustainability.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

From Farms to Boardrooms: Tom’s Journey

Tom credits his upbringing on a sheep farm with shaping his practical and problem-solving mindset.

“The thing with sheep,” he joked, “is they mainly want to just die. You’re constantly problem-solving with whatever you’ve got around you.”

This ethos of pragmatism paved the way for his eventual move into sustainability consulting, first at Deloitte and now at SB+CO.

Tom’s academic path at the London School of Economics (LSE) further solidified his foundation in environmental policy and economics. “It’s essential for any credible sustainability professional to understand the nuts and bolts of how climate change works,” he noted. His curiosity and interdisciplinary approach have since become hallmarks of his career.

 

The Changing Face of Sustainability in Business

A recurring theme in Tom’s discussion was the need for businesses to embed sustainability beyond specialised teams. Reflecting on his work, he said:

“We need to get to a world where the sustainability team facilitates and challenges the business, but the action happens elsewhere.”

He described the evolution of sustainability as moving from isolated initiatives to a more integrated, commercial focus. “Over the past five years, companies have set ambitious net zero targets, but many have rolled back. This often happens because these goals aren’t tied closely enough to the core business strategy.”

This disconnect, Tom suggested, could be addressed by fostering adoption across all organisational levels.

“Internal communications play a huge role in making sustainability relevant to every team—whether it’s finance, operations, or product development.”

 

The Communication Imperative

At SB+CO, Tom’s work uniquely combines sustainability strategy with communications. He shared how often well-crafted sustainability strategies fail due to poor internal or external communication.

“You can have a brilliant strategy, but if it’s not landing with your internal teams or customers, it’s not going to drive change.”

Tom cited examples of impactful, small-scale initiatives like supply chain workshops and employee engagement sessions. “These might seem minor, but they create the links that enable larger sustainability goals to gain traction.”

 

Toward a Legacy of Responsible Business

Looking ahead, Tom aims to reshape how sustainability integrates into the commercial operations of businesses.

“I want to move away from projects that feel like standalone sustainability initiatives to those that drive the evolution of the business itself.”

For Tom, the future of sustainability lies in its normalisation within business processes. Echoing a sentiment shared by other sustainability leaders, he noted, “The ultimate success is when sustainability becomes so embedded that it’s no longer a separate function.”

 

A Call to Action

Tom’s reflections highlight a pivotal moment for businesses. As sustainability evolves from a niche concern to a core business imperative, organisations must rethink their strategies. The lessons shared in The Responsible Edge remind us that sustainability isn’t just about meeting targets—it’s about transforming how businesses operate, communicate, and grow.

This episode offers a blueprint for companies seeking to align their practices with the demands of a changing world. As Tom puts it:

“It’s not about doing sustainability for sustainability’s sake—it’s about doing business better.”

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From Crisis to Impact: Tanya Larsen’s Journey to Sustainable Entrepreneurship

Episode 53 | 10.12.2024

From Crisis to Impact: Tanya Larsen’s Journey to Sustainable Entrepreneurship

Tanya Larsen’s entrepreneurial journey is a testament to resilience and purpose. With roots in Ukraine’s coal-mining regions, Tanya witnessed firsthand the destructive impact of unchecked industrialisation on communities and the environment. Now a successful entrepreneur and advocate for sustainability, Tanya shared her insights on The Responsible Edge podcast. Her story offers a compelling blueprint for leveraging business acumen to address systemic environmental and social challenges.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

The Power of Early Impressions

Tanya’s passion for sustainability was ignited in her formative years. Growing up near coal mines in eastern Ukraine, she observed how industrial waste gradually encroached upon natural spaces. Tanya recounted:

“I saw how bad industrialisation was claiming the forest where we played as kids. It was very visual and stuck with me.” 

These experiences planted a seed that would later grow into a mission to challenge the status quo of unsustainable business practices.

 

Earning a Platform for Change

Despite her early awareness of environmental issues, Tanya prioritised building financial stability before diving into sustainability. She explained:

“To change things, you need resources. My focus was to earn enough to support my family and eventually give back.” 

This pragmatic approach drove her to excel in e-commerce and technology, culminating in the successful sale of her business after eight years of growth.

Tanya described her corporate journey as both a learning ground and a stepping stone:

“I didn’t have a plan B. My only option was to make it work. That determination shaped my career and prepared me to take bigger risks later.”

 

Redefining Success Through Sustainable Business

After exiting her business, Tanya turned her focus to projects that aligned with her values. One such initiative involved promoting sustainable brands through vouchers and discounts.

“It was about creating an incentive for consumers to choose brands that make a difference.”

However, this endeavour revealed a critical challenge: defining sustainability in a way that avoids greenwashing. “How do you classify a brand as sustainable when so many use misleading claims?” she questioned, highlighting the ongoing need for transparency and accountability in sustainability efforts.

 

Navigating Challenges as an Entrepreneur

Tanya emphasised the stark realities of entrepreneurship, particularly in its early stages.

“When I started, I had £20,000 in the bank and no access to loans due to the financial crisis. We had to focus on monetisation from day one.”

Tanya’s advice to aspiring entrepreneurs is grounded in practicality: “Don’t just chase investment. Figure out how to generate revenue, even in small amounts. It builds resilience and gives you stronger negotiating power.”

She also reflected on the personal sacrifices required to balance family responsibilities with business ambitions. “I had three children, including a baby, when I launched my business. It wasn’t easy, but I believed in what I was doing,” she said, underscoring the importance of determination and focus.

 

A Vision for Systemic Change

Tanya’s journey from an underprivileged background to sustainable entrepreneurship exemplifies how business can be a force for good. Her experiences illustrate that impactful change often begins with small, pragmatic steps.

“We need to create systems where doing the right thing isn’t just idealistic but practical and profitable.”

 

Conclusion: Lessons in Resilience and Responsibility

Tanya Larsen’s story is a powerful reminder that sustainable business practices require more than passion—they demand perseverance, pragmatism, and a willingness to confront systemic challenges. Her journey demonstrates that success and sustainability can coexist when guided by clear purpose and thoughtful strategy.

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Reputation and Equity: Redesigning Systems for a Sustainable Future

Episode 52 | 5.12.2024

Reputation and Equity: Redesigning Systems for a Sustainable Future

Rob Cobbold, co-founder of Native, has a vision: to redesign the systems that drive market economies, making them reward ethical and sustainable behaviour instead of short-term greed. In his recent appearance on The Responsible Edge podcast, Rob shared his journey from a profound personal awakening at 21 to co-founding a transformative initiative. His insights offer a compelling argument for leveraging reputation and economic incentives to drive systemic change.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

From Awakening to Action

Rob’s path began with a formative experience that instilled a clear purpose: to be of service. He explained:

“I realised very clearly that my life wouldn’t have meaning unless I could find a way to make other people’s lives better.” 

This ethos has guided his career, from educating young people on climate change to his current focus on systemic reform through Native. Native connects corporate marketing budgets to the preservation of biodiverse ecosystems, focusing particularly on empowering indigenous communities. Rob noted:

“These communities are doing critical work for humanity, yet they often lack access to basic necessities like medicine or clean water. That’s deeply unfair.” 

 

Reputation as a Force for Good

A central theme of the discussion was Rob’s belief in the power of reputation to drive ethical behaviour. He suggested:

“Companies care about their reputation. If we design systems where doing good enhances a company’s image, we can create a powerful force for change.”

Rob sees this approach as particularly effective in the context of nature and carbon markets. “When done ethically and with integrity, these markets can channel significant resources to the most biodiverse and underfunded areas of the world,” he said. Native’s model exemplifies this, ensuring that funds from corporate budgets directly benefit communities and ecosystems that are critical to humanity’s future.

 

Empowering Indigenous Communities

Rob highlighted the role of indigenous communities in protecting biodiversity. He explained:

“These communities have evolved cultures over thousands of years that effectively preserve ecosystems. Yet they’re often forced to exploit their natural resources just to survive.”

Native seeks to change this dynamic by providing economic resources that allow these communities to thrive while maintaining their cultural and environmental stewardship.

“We’re not talking about luxury—they just need their basic needs met to live with dignity. This ensures they can continue their vital work,” Rob explained.

 

Designing Systems for Virtue

A key insight from the conversation was Rob’s focus on systemic design. He said:

“Humans adapt to the conditions we create. If we design systems that reward selfishness and short-termism, that’s what we’ll get. But if we create contexts where virtue pays, the best of humanity will naturally rise to the top.”

This philosophy underpins Native’s efforts to channel corporate resources into impactful projects. By aligning financial incentives with ethical outcomes, Rob believes we can unlock humanity’s cooperative and creative potential.

 

Conclusion: A Vision for Transformation

Rob’s work with Native exemplifies how innovative thinking can address some of the world’s most pressing challenges. His belief in leveraging reputation, empowering communities, and redesigning systems offers a roadmap for creating a more equitable and sustainable future. As Rob aptly put it:

“We’re not all terrible and greedy; we’re just living in systems that reward the worst parts of ourselves. Let’s put our energy into designing contexts where the best of humanity can thrive.”

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Redefining Value Chains: Glo Anne Guevarra on the Case for Living Wages

Episode 51 | 28.11.2024

Redefining Value Chains: Glo Anne Guevarra on the Case for Living Wages

In the race to achieve sustainability, businesses often focus on environmental metrics. But for Glo Anne Guevarra, Global Head of Impact and Sustainability at Boldr, the conversation must also include social equity—specifically, the implementation of living wages across global value chains.

Listen to the full podcast episode on YouTube, Spotify, and Apple Podcasts.

In her recent appearance on The Responsible Edge, Glo offered a compelling case for why fair compensation is not only a moral imperative but also a smart business strategy. With over 12 years of experience in impact measurement and development policy, Glo is at the forefront of advocating for systems that empower workers while driving sustainable growth. Her insights challenge businesses to rethink their approach to creating value by putting people at the heart of their operations.

 

Living Wages: A Business Imperative

“A living wage isn’t just about survival — it’s about dignity,”

Glo explained during the podcast. She shared how her work at Boldr focuses on implementing fair compensation practices in outsourcing industries across the Philippines, South Africa, and Mexico.

“When workers are fairly paid, they’re not just better employees—they’re better partners in achieving organisational goals.”

For Glo, the ripple effects of fair wages extend beyond the workplace. “Economic empowerment fosters stronger communities, which in turn creates stable supply chains. It’s a win-win for businesses and society,” she noted. By viewing fair wages as an investment rather than a cost, companies can unlock greater productivity and innovation from their workforce.

 

Embedding Equity into Supply Chains

Glo’s approach to value chains goes beyond surface-level compliance. She advocates for a holistic strategy that aligns business goals with equitable practices.

“We need to build systems that reflect the values we claim to uphold.”

She said, citing Boldr’s Theory of Change as a blueprint for embedding equity into supply chain management.

This framework, she explained, is about creating accountability mechanisms that ensure living wage commitments translate into tangible outcomes. Glo advised:

“You can’t just publish a policy and expect change—you need to measure, iterate, and involve stakeholders every step of the way.”

 

The Accountability Gap: Measuring What Matters

One of the challenges Glo highlighted was the gap between intention and implementation. She highlighted:

“Too often, businesses focus on metrics that look good on paper but don’t resonate with the people affected by their policies.”

Her solution? Co-creating impact measurement tools with workers and local communities.

“When we involve those who are directly impacted, we ensure the data reflects real-world outcomes, not just corporate aspirations,” Glo explained. This participatory approach not only builds trust but also ensures that sustainability initiatives have a meaningful and lasting impact.

 

The Leadership Challenge: Shifting Priorities

Glo believes that creating equitable value chains requires a leadership mindset shift. She argued:

“Leaders must be willing to sacrifice short-term profits for long-term sustainability.”

She urged executives to think beyond shareholder value, emphasising that a thriving workforce ultimately drives business success.

“Leadership isn’t just about setting policies—it’s about embodying the change you want to see in your organisation,” Glo said, underscoring the importance of leading by example in fostering a culture of equity and fairness.

 

Conclusion: A Blueprint for Ethical Supply Chains

Glo’s advocacy for living wages challenges businesses to move beyond token gestures and embrace systemic change. As she aptly summarised:

“Sustainability without equity is an incomplete narrative. To truly create value, businesses must invest in the people who make that value possible.”

This episode of The Responsible Edge offers a thought-provoking roadmap for leaders looking to build ethical supply chains that prioritise fairness alongside profitability. Glo’s call to action is clear: adopt living wages, embed accountability, and reimagine value chains to create a future where business and society thrive together.

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